Located in the bustling downtown Bellevue, Mira Flats offers 162 contemporary condominiums. These accommodations offer a variety of spacious floor plans from studio units to one-bedroom + den condominium homes, ranging from 55-750 square feet. Enjoy move-in ready homes that feature top-of-the-line appliances that elevate comfort and style. Take in the sweeping views of the Pacific Northwest from the gorgeous rooftop deck's lounge area and stroll just steps away to Bellevue's shops, restaurants, and parks. This residence is ideal for convenient access to the Eastside's tech hub.
Community Association Manager
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
The Perks
- Eligibility of perks is dependent upon job status
- Paid Time Off (Because Balance Matters)
- 401K Match (Free Money)
- Values Based Culture (#OMGLIFE)
- Benefits - Medical, Dental, Vision, Disability Coverage
- Company Contributed HSA/FSA Plan
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Third Party Perks (Movie Tickets, Attractions, Other)
- Company Sponsored Life Insurance Policies
- Employee Assistance Program
- Team Member Outings
- Diverse Work Group
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Ability to Climb the Ladder
- Online Learning Platform to Help You Grow!
The Brass Tacks
- Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests
- Answers the telephone in a pleasant and professional manner within three rings
- Coordinates requests, comments and reservations through property intranet service
- Communicates key updates and information to team members and management in a timely manner
- Carefully documents the details of shift through logs and other reports for continuity
- Maintains a close working relationship with local police and alarm monitoring services
- Ensures unwelcomed visitors and solicitors do not enter private residences or common areas
- Manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
- Establishing and managing the budget completion and board approval
- Adhering to the annual budgeted expenses
- Collaborating with accounting to complete the monthly financial report
- Timely review and approval of all association expenses
- Responsible for all processes and procedures for routine, preventative and emergency maintenance and repairs of the common area facility, systems and equipment
- Ensure that all team members provide residents and guests with exceptional services
- Ensure that the building’s physical, mechanical, electrical and plumbing systems are functioning efficiently
- Ensure that all required building and system inspections are completed in a timely fashion
- Ensure the safety and security of all residents and team members
- Effectively manage a team including but not limited to recruiting, training, scheduling, and managing performance of the concierge, housekeeping and maintenance team.
- Responsible for the proper treatment and care of tools and equipment used to perform tasks
- Able to work into the evening, nights, weekends and holiday shifts as required
- Able to provide open and effective lines of communication and address issues or concerns in a prompt and efficient manner
- Respond to after-hour calls as necessary
- Reports and addresses unsafe conditions immediately
- Provides overall direction, coordination and leadership for all departments in the property
- Direct liaison to all community organizations, city officials, industry associations and public relations entities
- Ensures all applicable standards, policies and procedures are fully implemented in all departments
- Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
- Creates and monitors annual operating goals, addressing all the drivers (Financial, Guests, Infrastructure, and Learning and Growth)
- Works with department leaders to meet or exceed established budgetary guidelines. Establishes sound pricing policies for guest services. Reviews and approves operating expenses. Develops and implements strategies to enhance profitability and revenue generation.
- Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements
- Analyzes resident feedback and discusses findings with department leaders. Institutes changes and upgrades in service as necessary
- Promotes the property by building and maintaining an active and visible position in the local community and with industry partners
- Conducts training on job standards and areas of responsibility as needed
The Nitty Gritty
- Certified Association Executive (CAE) preferred
- 3-5 years facility management experience and/or training; or equivalent combination of education and experience
- Ability to read, write and speak English fluently is required to read, analyze, and interpret common scientific and technical journals, financial reports, and legal document
- Ability to respond to common inquires or complaints from residents, regulatory agencies, or members of the business community
- Ability to interpret technical instructions, diagrams or blueprints
- Ability to effectively perform painting, woodworking and general carpentry
- Ability to perform maintenance and general repair
- Must have knowledge and the ability to operate tools, hand tools and power tools in a safe and efficient manner
- Must be flexible and able to perform multiple tasks and work in stressful situations.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.