System Engineer job in Bethesda, MD | ARK Solutions

System Engineer
ARK SolutionsBethesda, MD4 days ago
Looking for a Systems Engineer to join its Global Workplace Services Endpoint team. This position will be responsible for the design, build, and escalated support for our Aternity Digital Experience (DX) platform supporting our physical and virtual devices. An ideal candidate will exhibit strong communication skills, be self-motivated, adaptable and dependable. This individual will play a critical role in keeping products up-to-date and implementing feature enhancements proactively. This role will be called upon to make contributions into research, analysis, design, creation and implementation of systems to meet current and future user requirements. This individual will collaborate on multiple projects to ensure for successful completion.




Required:

5+ years experience with Aternity or a competing product (ex. Lakeside, NextThink, Dynatrace).

Demonstrated experience programming in Powershell, Python, or C++.

Demonstrated experience with PowerBI or Tableau.

Demonstrated experience with integrating Application Performance Management products with Service Now, Beyond Trust, and an End Point Management product.

Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams

Demonstrated ability to perform independently as a member of a team and through cross functional initiatives

Strong attention to detail with an ability to operate effectively across multiple priorities




Preferred:

Demonstrated experience with Microsoft Endpoint Management products (ex. Bitlocker, GPO, Intune, SCCM).

Demonstrated experience with Design Thinking.




Demonstrated experience with Agile (SAFE).:

Technical operations, administration, or engineering background



CORE WORK ACTIVITIES



Provide support, oversight, governance and tactical direction related to the Aternity services that are required to enable the delivery of IT services

Provide input to the overall architecture, operational governance model

Research, design, and implement components that are standards based, high performing, highly available, and secure to deliver the required business functionality

Educate internal and external users on the technologies to continually improve the knowledge and skill-base of the organization on how to operate and support the technology services

Evaluate and select service products

Support analysis of the current environment to detect critical deficiencies and recommends solutions for improvement

Utilize capability modeling to align systems strategy and planning with business strategy and goals

Consult with project teams to identify when it is necessary to modify services to accommodate project needs

Implement and promote standard configuration and change management, processes and practices

Develop test plans, implementation plans, and project timelines for assigned projects
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