Order Processing Specialist @ Dr. J SkinClinic - Cerritos, CA

Order Processing Specialist

Dr. J SkinClinic
Cerritos, CA
23 days ago

Order Processing Specialist

Dr. J SkinClinic is seeking to hire a Order Processing Specialist for our office located in Cerritos, CA. We are a fast-growing manufacturer of organic personal care products and we are in need of assistance to handle various tasks and projects. These include answering the phone and responding to deliveries and visitors, organizing documents, making purchases and monitoring office expenses. We will need you to provide assistance and support to various office staff including the accounting, marketing and HR team.

Key Responsibilities & Duties

  • Verify entered customer and account data by reviewing, correcting, deleting, or re-entering data
  • Communicate with sales regarding any issues with inventory or price
  • Acts as the liaison with other departments regarding order status
  • Efficiently and accurately assist with front office or other administrative duties
  • Responsible for researching and resolving complaints, product inquiries or ordering to ensure customer retention and satisfaction
  • Communicates with customers via phone or email with exceptional customer service skills and solid products knowledge
  • Comfortable working in a Warehouse Setting
  • Comfortable fulfilling orders daily
  • Manage all day to day activities within the Order Fulfillment division
  • Manage the sorting and distribution of printed orders on a regular basis
  • Coordinate with customer service on held orders and back-orders by acting as the link in communication between Customer Service and Order Fulfillment
  • Shipping orders and making USPS or UPS labels
  • Welcome and greet guests and contact employees or direct guests to appropriate destination.
  • Answer telephone, greet caller, screen, and direct caller.
  • Process out-going mail including USPS, FEDEX and UPS.
  • Maintain conference room tidiness.
  • Provide other general administrative and clerical support.
  • Other duties as assigned


· Excellent email and computer skills using Microsoft Office, Google Docs and Excel

· Strong attention to detail to ensure accurate and efficient data entry

· High School Diploma; Transcripts will be required before interview

Job Type: Full-time

Salary: $13.00 to $16.00 /hour

Paid Sick & PTO

Job Type: Full-time

Pay: $13.00 - $16.00 per hour


  • Paid Time Off


  • Monday to Friday


  • Order Fulfillment: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Application Question:

  • Are you able to work Full Time Monday -Friday?

Work Location:

  • One location

Typical start time:

  • 8AM

Typical end time:

  • 5PM