COVID-19 Testing Site Greeters
Howard Brown Health CenterChicago, IL2 days ago
At Howard Brown Health, we cultivate a passionate, innovative and empowered workforce committed to furthering our mission to eliminate health disparities and improve the lives of LGBTQ people. At Howard Brown we are deeply committed to diversity, racial equity, and LGBTQ liberation, recognizing that when our workforce represents the communities we serve, we enhance our own experiences and the quality of our services.
We support this environment by:
  • Hiring and mentoring a diverse workforce that reflects communities we serve
  • Fostering the leadership of staff at all levels of the organization
  • Creating a learning organizational culture with strong systems to support individuals’ success
  • Celebrating the intersections of our diverse identities.
  • Competitive compensation
  • Generous paid time off including three weeks paid vacation per year
  • Comprehensive medical insurance - Blue Cross Blue Shield PPO and HMO
  • Vision and dental insurance
  • 401(k) with employer match of up to 5%, vested after 90-days
  • Flexible spending account (medical and dependent care)
  • Pre-tax transit/parking benefit (no employer match)
  • Employer-paid life insurance
  • Employer-paid short-term and long-term disability insurance
  • Employee Assistance Program
  • 50% discount at Brown Elephant stores and numerous discounts with cellular providers and local businesses

The COVID-19 Testing Site Greeters help to organize and manage the flow of walk-up patients for COVID testing.
  • Perform duties in full PPE Gear per approved guideline
  • The greeter/runner typically works at the door, front door, or front desk, can be a floater to various locations, or/and community care COVID-19 tent.
  • Follow protocols for patients as they arrive for walk-up testing
  • Collect patient documentation as appropriate
  • Communicate with patients on procedures and potential duration of process
  • Manage patient and traffic flow and advise registration staff when capacity has been reached
  • Preferred Bilingual; ability to communicate in English/Spanish
  • Works with COVID provider and nurse to provide assistance at the COVID-19 tent if needed.
  • Does not provide direct patient care, but may assist with walking patients back to the COVID test if needed.
  • Supports the triage tents doing various activities, gathering supplies, or doing other tasks to ensure smooth delivery of services.
  • Other duties as needed
Primary work setting is an indoor office/healthcare environment and outdoor. Potential irregular hours, occasional late or weekend meetings/events.

  • The desired candidate will have strong customer service skills and some basic knowledge of computers
  • Demonstrated commitment to promoting a culture that respects and advances diversity and inclusion.
  • Excellent communication skill
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