Critical Care Transport Coordinator @ Liberty - Downey, CA
Critical Care Transport Coordinator
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Specialty Care Transport Nurse Coordinator
Liberty Ambulance is actively seeking a full-time Specialty Care Transport (SCT – formerly referred to as a Critical Care Transport) Coordinator who is responsible for overseeing and managing the SCT program. The SCT Coordinator works in close collaboration with the Liberty Ambulance Management Team and the Medical Director. The SCT Coordinator is the team leader for all SCT patient transports and oversees the performance of the SCT staff. The SCT Coordinator will be engaged in procedure and policy development, performance improvement activities and clinical competency evaluation. This position supports organizational goals by providing quality customer service to our clients and patients.
Essential Job Duties and Responsibilities:
- Submit a written and signed affirmation of adherence to all federal, state, and local rules, regulations and laws, including Los Angeles and Orange County prehospital care policies and procedures.
- Sign and approve, in advance, all policies and procedures to be followed for SCTs and revise current policies, as necessary.
- Maintain documentation of all applicable licensure, certification and/or accreditation requirements for all SCT personnel.
- Perform annual training, skills competency evaluation of all SCT medical personnel.
- Maintain SCT nursing staff by determining strategic recruiting focus, review and develop selection criteria, establish hiring practices cohesive to the SCT environment and evaluate effectiveness of the SCT RN’s.
- Be familiar with EMTALA and HIPAA.
- Ensure the development, implementation and ongoing evaluation of a QI program in collaboration with Liberty’s Transport Medical Director.
- Continually reassess the needs of the SCT Program and make recommendations for change.
- Demonstrates multi-tasking skills and ability to prioritize quickly and independently in critical situations.
- Has ability to work independently and as a team member.
- Has extensive knowledge of the uses, doses and side effects of medications as they apply to different medical conditions and how to determine the effectiveness of the medication.
- Reports all problems and unusual occurrences immediately to management and if needed to Liberty’s Medical Director.
- Represents the SCT program and the Company in a professional manner.
- Maintains and replenishes SCT equipment and supplies as needed.
- Maintains courteous, professional, and ethical behavior while working cooperatively with other members of the health care system, co-workers, and the public.
- Demonstrates effective communication skills with patients and their families, co-workers, hospital staff and other members of EMS.
- Has regular attendance consistent with scheduled hours. Demonstrate a willingness to work overtime as needed.
- Documents pertinent patient information neatly and accurately on all required SCT forms/documents. (Patient Care Records, Physician Standing Orders, PCS forms, etc.).
- Making or recommending necessary adjustments by collaborating with team members and multidisciplinary members.
- Represent organization by establishing and maintaining relationships with outlying hospitals.
- Must have excellent multi-tasking skills. Prioritize and perform a variety of concurrent tasks with minimal direction.
- Must have excellent, in-depth knowledge of physiological functions and processes as they relate to issues of patient care.
- Display professionalism, compassion and sound medical practice when dealing with challenging situations.
- Attend all Company required training, and mandatory Company updates. Complete the training in the allotted time the Company sets.
- Attend EMS Agency Orientation within 6 months of hire.
- Must be currently licensed by the California Board of Registered Nurses with no violations or restrictions.
- BSN required with experience.
- Three to Five years of experience in a critical care environment (ER, ICU) in a large tertiary care facility.
- Minimum of one year of experience in a critical care transport environment (air or ground).
- Current AHA BLS card.
- Current AHA ACLS card.
- Current AHA PALS card.
- Neonatal Resuscitation (NRP) preferred; required within 2 months of hire.
- Current Trauma Critical Care certification (TNCC/ PHTLS) desired.
- Current CEN, CCRN, MICN, CFRN or CTRN preferred.
- Current state Driver’s License in good standing.
- Satisfactory driving record in accordance with the Company’s Driving Policy.
- Excellent communication and customer service skills.
- Ability to read and interpret all required documents and write required reports and correspondence.
- Experience, education or proven ability to function in a leadership capacity. Able to coordinate and educate an SCT Team.
- Must be a “self-starter” and assertively take on challenging responsibilities and hold self ultimately accountable for results and performance.
- Able to safely lift 75 pounds, including lifting and carrying 35lbs in each hand.
- Hear information transmitted verbally by phone or radio.
- Conduct patient care tasks while stooping, kneeling, crouching, or crawling.
- Adequate vision required to be able to read information from printed sources and computer screens, as well as color vision and fields of vision to perform job functions.
- Communicate verbally to patient, dispatchers, physicians, and co-workers in transmitting and gathering information.
- Adequate vision required to be able to read information from printed sources and computer screens. Color vision and fields of vision to perform job functions.
- Be able to tolerate heavy computer usage.
- No physical restrictions that would keep you from performing all job duties.
- Must be able to successfully pass a background investigation and pre-employment medical examination, which includes drug and alcohol screening.
- Must have a flexible schedule, including weekends, holidays and additional shifts as needed.
- Able to rotate shift assignments as needed and/or required based on operational need.