Assistant Manager @ Godiva - Glendale, CA

Assistant Manager

Glendale, CA
14 days ago

Want to deliver the Ultimate Chocolate Experience?
Click “Apply” to get a taste of how sweet a career at Godiva could be.

The Godiva Assistant Manager is a brand ambassador and leader in assisting the Boutique Manager to deliver enriching experiences for our people and our consumers. They do this by inspiring their teams to create memorable moments, helping to create the Godiva experience and win in the marketplace. The values and behaviors of an Assistant Manager include: • drive results • customer first • be agile • act as one team Principal Accountabilities: Assistant Managers are responsible for every aspect of the boutique including: • Recruiting, managing and developing store staff. • Energizing and inspiring their employees to ensure morale remains high at store level. • Delivering outstanding customer service and experiences • Achieving the Godiva customer experience measurement score. • Working collaboratively with mall marketing to participate in mall level activities in order to gain greater brand visibility. • Executing on all selling activities including: merchandising, promotions, self-certification, food safety and protocol execution. • Achieving in-store compliance and loss prevention measures/standards. • Achieving store sales goals and driving sales through targeted and measured activities. • In addition, the Assistant Boutique Manager will also be responsible for participating in the in-boutique production of various chocolate products (dipped fruits, beverages and soft serve among other things), as well as, maintaining a safe food handling environment. Qualifications: • 1-2 years supervisory/management experience in a retail sales environment or similar fast paced, customer service environment, preferred. • Experience working within a food environment is desired. • Previous experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures. • Demonstrated ability to effectively lead/direct, coach and train others in a retail setting, and the ability to relate well using communication, interpersonal, diplomacy and related skills required. • Experience in a specialty retail environment required. • Passionate about chocolate & food! • Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require. Our Benefits: • Competitive pay with bonus potential • Comprehensive health plan: medical, dental, vision • 401k / savings plan • Education assistance • Paid vacations and holidays • Employee Discount • Opportunities for career advancement

Godiva and affiliates, is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

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