VP - LiveAnalytics Lead @ Ticketmaster - Hollywood, CA

VP - LiveAnalytics Lead

Hollywood, CA
a month ago

Job Summary:

Awesome Job: VP LiveAnalytics Lead

Great Location: Hollywood, CA

Who we are.
We’re fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The role:

Ticketing is changing; tickets are transforming into digital instruments connected to accounts. We call it identity-based ticketing and Ticketmaster is leading this ticketing and data evolution. We are on the cusp of knowing everyone in an event as well as anyone who might be interested in attending. This transition is bringing the promise of personalized ticketing to life.

This change requires a completely new set of skills and expertise and our clients are requesting our help. They believe in the future of analytics, however they don’t always have the dataset, tools, skills or capacity to drive the most strategic analytics and insights.

Ticketmaster’s Live Analytics team is a leader in this space serving hundreds of clients with data enrichment and multiple modelling services. Example analytic products include prospecting models, brand affinity models, venue-selection models, season ticket retention models and economic impact studies. The list goes on and there are more requests every day.

This team is growing and is looking for a new leader based in our LA office. Our ideal candidate has experience and capabilities in consultative client interactions, deep analytics capabilities and experience with building a team around a growth vision. The candidate must have excellent communication skills, strong strategic capabilities, ability to manage a full team of operations, business development, data engineers and analysts. This person will report to the head of enterprise and premium services.

What the job is:

  • Establish the vision and growth strategy for the LiveAnalytics business
  • Manage the senior LiveAnalytics Client, Operations and Data Science leaders
  • Proactively drive the innovation agenda based on Ticketmaster strategy, growing data assets and client needs
  • Validate client impact and work with product marketing to build service offering support materials
  • Manage P&L with finance business partners by segment, client and product
  • Achieve revenue and profits targets
  • Drive thought leadership in collaboration with Product Marketing (blog pieces, POV’s, industry reports, client events, and conferences)

What a qualified candidate should possess:

  • Experience consulting and problem solving with clients
  • Experience with a range of analytics and large datasets
  • Experience managing a P&L
  • Minimum 15 years of experience in analytics and client facing roles
  • Experience leading, coaching and developing a team
  • Excellent verbal, written, and client-facing communications skills
  • Open to up to 35% travel
  • Bachelor’s Degree required; Masters preferred

Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.