Technical Business Analyst job in Irving, TX | WorldLink

Technical Business Analyst
WorldLinkIrving, TXa month ago
Must be local to the DFW area and go to office one time per week
This role involves updating the existing system to effectively support our rewards and account transfers, i.e., rewards fulfillment, account upgrade, mass migration, fraud as well as setup, and ingestion for account upgrade. This role will work to improve Firm’s digital footprint to optimize the digital presence and performance by partnering with multiple business and technology stakeholders to capture the accurate Voice of Customer (VOC) and deliver finest user experience.
Responsibilities:

  • Create, manage, and maintain the User Stories in JIRA board as the Product Owner.

  • Ability to leverage knowledge of digital abilities and experiences to finalize the business requirements.

  • Ability to apply strategic thinking and design sense with continuous innovation and flexibility in a constantly changing environment.

  • Maintain prioritized backlog by consulting with Lead Product Manager and conducting grooming sessions with delivery teams.

  • Develop organizational trust and confidence through accurate, timely, and transparent communication.

  • Conduct product Demos and Educational Sessions of the product on occasions.

  • Research acumen and big picture thinking on how the architecture of the products reflects the architecture of the organization.

  • Possess analytical and critical thinking to understand business objective, as well as effective communication and interpersonal skills.


Qualifications:

  • Bachelor’s degree in Computer Science or similar field

  • 5+ years Business Analysis Experience within digital technology

  • 1-3 years working knowledge of Risk within technology and/or operational risk practices

  • Experience supporting banking projects with credit card rewards, disputes, credit bureau, wire transfers, etc.

  • Agile delivery experience and understanding of SDLC



  • Effective influencing, negotiation, and relationship management skills

  • Demonstrated ability to provide accurate, informative, and concise communications

  • Functional knowledge of Excel, Word, PowerPoint

  • Ability to create presentation materials and PowerPoint presentations

  • Prior banking or finance experience preferred

  • Experience supporting Data Visualization a plus


Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Benefits:

  • 401(k)

  • Dental insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance


Schedule:

  • 8 hour shift

  • Monday to Friday


Application Question(s):

  • How many years of experience do you have with digital technology?


Education:

  • Bachelor's (Preferred)


Experience:

  • Business analysis: 5 years (Required)

  • Risk analysis: 1 year (Required)

  • Data visualization: 1 year (Preferred)

  • Banking: 1 year (Preferred)


Work Location: Multiple Locations
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