Admin Asst I Hope Street Shelter @ Volunteers of America Los Angeles - Los Angeles, CA

Admin Asst I Hope Street Shelter

Volunteers of America Los Angeles
Los Angeles, CA
15 days ago
About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
HOPE STREET SHELTER
In coordination with the City of Los Angeles Housing and Community Investment Program, VOALA operates the Hope Street Shelter, providing a diverse group of services, including: Comprehensive Case Management Services, Affordable Housing Assistance, Transitional Housing Programs, Permanent Housing Placements, housing stability and income stability efforts.
JOB SUMMARY AND PURPOSE
The Admin Asst I provides general office support, and acts as the office receptionist and telephone screener. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.
DUTIES AND RESPONSIBILITIES
The Admin Asst I will assist in the day-to-day operations of the Program by performing the following duties:
General Office Duties

Filing and assisting other office staff when required

Prepares client and worker folders, record files, and general filing of records and documents

Coordinates staff training and administrative events

Participate and assist in organizational functions and events

Database entry as directed

Orders office supplies, type, create, and mail correspondence

Receptionist Duties

Answers telephone, e-mails, and replies to questions accordingly

Maintains informational and/or operational documents

Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public

Other duties as required
Qualifications

REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:
High School Diploma or equivalent (GED)

EXPERIENCE:
Minimum of 2 years of office and/or clerical experience; coursework or a formal degree or certification in Business Administration or related discipline can be combined with relevant experience to meet the time requirement

KNOWLEDGE:
Working knowledge of correct English grammar, spelling, and punctuation

Understands and follows oral and written directions as directed

TECHNOLOGY SKILLS:
Proficient Computer skills and working knowledge of Microsoft Office, specifically Word, Excel, and Outlook.

Familiar with Database operation/entry

SKILLS AND ABILITIES:
Ability to communicate clearly and professionally

Ability to accurately and effectively compose correspondence and reports

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards

Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards

INTERPERSONAL CHARACTERISTICS:
Prompt, team player, and regular attendance

PREFERRED QUALIFICATIONS:
Working towards a Bachelor’s Degree in Business Administration, Management, or related field

Access or Service Point software

Bilingual in English and Spanish (written and verbal)

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.