Clinical Specialist
BrainlabLos Angeles, CA2 months ago
Brainlab is currently recruiting a Clinical Specialist in the Surgery Business working in Los Angeles, CA.
Job: Clinical Specialists work with client’s physicians and other medical personnel to provide clinical guidance and product support in real time during surgery.

  • Provide on-site consulting, guidance and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS (Image Guided Surgery) product efficiency and usage
  • Analyze, resolve and repair product issues through detailed analysis and utilization of engineering expertise
  • Direct and assist Radiology staff in performing necessary scans prior to surgery
  • Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services
  • Develop and conduct training programs for hospital staff enabling them to implement in-house training
  • Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels, and working to increase revenue via the sale of spare parts, upgrades, etc.
  • Work closely with the Senior Application Consultant, Area Account Manager, Key Account Manager and Marketing Manager on market transparency, upgrade initiatives and R&D projects
  • Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
  • Attend meetings and trade shows to demonstrate and promote IGS products and services
  • Keep abreast of developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis
  • Perform other duties and responsibilities as required

Required Experience:
  • B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required
  • 1-3 years experience in a technical support role preferably for a healthcare company or Provider
  • 1-2 years sales experience with healthcare company preferred
  • Knowledge of surgical procedures, anatomy and medical terminology preferred
  • Proficient in the use of PC software applications including Microsoft Office
  • Self-motivated, detail oriented and a proven history of ability to make independent decisions
Additional Comments:
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.

Visit us at:

No phone calls - please.
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