Clinical Supervisor @ AVIVA Family and Children's Services - Los Angeles, CA
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Under the direction of the Program Director the Full Scope Partnership (FSP) / Recovery, Resilience, & Re-Integration (RRR) Clinical Supervisor / Program Manager provides leadership and supervision in the program. This position is responsible for overseeing and coordinating activities of staff and service delivery. He or she ensures charting standards are met and maintained, and that program operations are supported through referrals. The FSP / RRR Clinical Supervisor/Manager is responsible for ensuring that services are in compliance with contract standards and all regulations established by Aviva, Department of Mental Health (DMH), Department of Children and Family Services (DCFS), and Council on Accreditation (COA) standards.
- Hold direct reports accountable for documentation expectations including meeting minimum productivity expectations and submitting all documentation within contract and/or agency timeframes/deadlines
- Gather and report information related to key program performance indicators, utilizing these tools to monitor and address areas of strength and for improvement
- Collaborate and build relationships with DCFS, DMH, court personnel, schools, and other community liaisons to ensure steady flow of referrals to support program operations.
- Respond to program staff immediately when clients are in crisis situations; available 24 hours per day/7 days a week by telephone and/or in person if indicated
o Ensure supervisees provide appropriate field based (home, school, community, etc.) services and interventions based on specific needs of the client and family, including Trauma Informed Care
o Work with direct reports to build protective capacity with families and Core Practice Indicators (engagement, teaming, assessment and understanding, long term view, planning, cultural competence, transitions, crisis management).
- Ensure supervisees work collaboratively and cooperatively within a multidisciplinary team and address issues in a timely manner
- LPS designation by Los Angeles County Department of Mental Health is required for this position and includes all associated responsibilities including but not limited to assessment, writing holds when necessary, coordinating services for hospitalization and transportation.
- In collaboration with Program Director, participates in quality assurance identifying needs or areas of improvement (policies and procedures, program modifications or enhancements, streamlining paperwork for efficiency staff development, etc).
- Ensures effective coordination of services for youth and families with other providers, both internal and external, by supporting the development of constructive relationships and problem solving barriers.
- Meet regularly with supervisees for individual and/or group supervision in order to review caseloads and give clinical information and feedback to increase their ability to provide appropriate services and interventions based on the needs of the clients and families
- As part of supervision serve as a liaison between client, agency and community agencies and organizations
- As part of supervision help staff identify client needs and triggers (within a strength based model) to escalation and barriers and make recommendations to team
- Actively attend, participate, and collaborate in team meetings/case conferences to support and provide guidance to program staff for optimal mental health prognosis of clients
- Provide leadership, coordination and management to Staff / Programs
- Recruit and train program staff
- May provide direct service to clients if needed
- Attend all required meetings and trainings as it relates to client care and/or therapeutic development as required by Aviva
- Sensitive and responsive to the cultural differences among the agency’s client population
- Actively participate in a quality improvement project
- Comply with agency guidelines, policies and procedures.
- Comply with applicable professional licensing requirements and ethical standards
The FSP / RRR Clinical Supervisor / Program Manager will take on special projects or additional duties as assigned by the Program Director or AVP.
-Ability to speak, read, write and understand English
-Ability to work effectively as a member of treatment teams
-Ability to accurately assess and diagnose clients’ mental status
-Must demonstrate ability to utilize the most current version of the Diagnostic and Statistical Manual and ICD-10
-Ability to promptly and thoroughly analyze and respond to a crisis situation
-Ability to accurately and completely complete required paperwork in accordance with agency and County regulations
-Knowledgeable of principles and practices of community mental health treatment, including interviewing, assessment, individual, family and group counseling
-Knowledge of general psychiatric emergency intervention protocols, diagnosis and brief and
long‑term therapy methods
‑Must demonstrate knowledge of principles of adult, adolescent and child psychology
-Must demonstrate sound judgment and decision making skills
‑Knowledgeable of the laws and regulations related to client’s rights, best practices, voluntary or
involuntary treatment and commitment for treatment, including criteria for commitment.
‑Knowledge of community resources and agencies providing support services for the mentally ill
-Must have excellent oral and written communication skills
-Must have excellent time management and organizational skills
-Bilingual (Spanish) preferred
Education and Experience
-Masters degree in Social Work or Psychology from a regionally accredited university required
-Meets Board of Behavioral Science criteria for providing clinical supervision to interns (ASW/MFTi)
-Experience providing clinical supervision required
-Experience with DMH documentation required
-Experience with field based or outpatient mental health services strongly preferred
-Clinical license from the California Board of Behavioral Science (LCSW or LMFT)
-Valid California driver license
-Department of Justice/Fingerprint clearance
-Satisfactory completion of health screening
-Proof of legal eligibility to work in the United States
-Satisfactory driving record
Delegates Authority To
While performing the duties of a FSP / RRR Clinical Supervisor/Program Manager, the employee is frequently required to sit, walk, and use his/her fingers to manipulate a keyboard or writing instrument. The employee is occasionally required to drive and stand. The employee is rarely required to run, bend, kneel, reach or lift objects weighing more than 10 pounds.
The work environment is primarily indoors. The noise level varies from quiet to moderate.
This Job Description has been developed to identify some of the duties and responsibilities of this position. It is not intended to limit or encompass all duties and responsibilities of the position.
Aviva Family and Children's Services at its sole and absolute discretion, expressly reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this and all job descriptions.
Job Type: Full-time
Pay: $75,000.00 per year
- Dental Insurance
- Employee Assistance Program
- Flexible Spending Account
- Health Insurance
- Life Insurance
- Paid Time Off
- Vision Insurance
- Monday to Friday
- On Call
- DMH Documentation: 6 years (Required)
- Master's (Required)
- Only full-time employees eligible
- Temporarily due to COVID-19