Entry Level Agent — Customer Service @ Epic Marketing - Los Angeles, CA

Entry Level Agent — Customer Service

Epic Marketing
Los Angeles, CA
14 days ago

We are seeking an exuberant individual to represent industry leading clients as a member of our Customer Service Team. As an exponentially growing marketing firm, we are offering professional development and leadership training for all of our team members in preparation for our services expanding. This position offers a comprehensive education enriched with real time experience, networking with seasoned professionals, classroom training, and a personalized approach.

Our culture is characterized by the notion of supporting each other’s professional and personal growth. With weekly team building activities, interactive managers, and strong client relationships; this is an opportunity to cultivate an indelible career in the marketing industry.

Daily Responsibilities:

  • Engage in training sessions to enhance knowledge of best practices

  • Collaborate with team members to implement customer acquisition strategies

  • Assist with prospecting and establish relationships with customers

  • Inform customers of brand identities, promotional products, and product value

  • Generate leads in the target market and contribute to customer insights

  • Support customers throughout the purchasing process and serve as a resource

  • Develop relationships with internal teams to contribute to cohesion throughout the firm

We Offer:

  • Extensive training

  • Competitive pay

  • Growth structure

  • Bonus opportunities

  • Team Building events

  • Rewards and recognition

Qualifications:

  • 1 - 3 years of experience in a customer facing role

  • Excellent communication skills both written and verbal

  • Strong work ethic with a desire to learn new skills


Salary: $36,500.00 to $54,600.00 /year