System Consultant

Moksh Tech - Los Angeles, CA

Posted a month ago

Company Summary

Moksh Tech is a leading global outsourcing services company with highly skilled professionals
working for our clients and partners. We provide reliable, secure, and cost-effective
services 24/7/365. Our global outsourcing services touch information technology,
administrative back-office services, and commercial carpet industries. Our goal is providing
unique value-added outsourcing services that enable companies to strategically focus on
their core businesses while we take care of all other non-core activities that may
constitute distraction to your primary mission.
Our IT support services are provided remotely using secure and reliable technology, from
our Network Operations Center (NOC) located in Gujarat, India. Our engineers are
experienced, qualified, and vendor-certified, following defined, tested, and proven best
practice processes in providing services to our clients.

Job Description

  • Full-time Senior System Admin position at Moksh Tech leading MSP & Software Development Company at Prahladnagar, Ahmedabad (www.mokshtech.net)
  • Candidate should have excellent spoken and written English language skills.
  • Provide support to US-based clients. Should be willing to work in any of the shifts according to the client’s requirements.
  • 4 - 7+ years’ experience in a System Admin role
  • 4 - 7+ years in customer service
  • Microsoft Certification
  • Candidates having experience in MSP environment and working experience with US-based Clients will be given preference.
  • Required Technical Experience:
  • 7 + Years of IT Infrastructure experience, as a technical lead in Enterprise Level (1000+ seats) Environments.
  • 7 + Years of hands-on experience supporting and managing Windows-based systems like Active Directory, VMWare, Office 365 Exchange Server.
  • 4 + Years of hands-on experience supporting and managing virtual & cloud technologies such as VMWare, Office 365, Microsoft Virtual Server, Citrix XenServer.
  • 4 + Years of experience with network technologies like firewalls, routers, switches, IPS/IDS.
  • 4 + Years of experience with Storage Area Networks (SANs) with EMC, Equallogic, Hewlett Packard, and Dell.
  • Candidates having experience in MSP environment and working experience with US-based Clients will be given preference.
  • Proactively manage the infrastructure for customers, identify and remediate the underlying issues. Lead and own the IT infrastructure of customers.
  • Knowledge and experience in cross-functional project management methods and managing cross-functional teams.
  • Ability to provide level 1 / 2 / 3 support as needed to the team.
  • Ability to serve as the Virtual CIO to SMB businesses and provide high level strategic consulting to clients.
  • Excellent communication (verbal and written), interpersonal, business management, time management, and developmental skills.
  • Skilled at resolving problems and conflicting situations.
  • Technical certifications focused on Microsoft technologies highly preferred. Coordinate requirements with users and suppliers.

Preferred Attributes

  • An ability to participate in many projects simultaneously.
  • Great attention to detail and a high level of organization.
  • The desire to work as part of a team.
  • Critical thinking aptitude.
  • Empathy for our customers and team members and their circumstances and a desire to

help them.

  • A positive, courteous demeanor.
  • An aptitude towards service.
  • Openness to feedback.
  • Ability to learn from experience.
  • Ready to work in any shifts including night shift.

Interested candidates can send their Profiles athr @ mokshtech.net

Job Type: Full-time

Salary: $66.00 to $68.00 /hour

Experience:

  • relevant: 1 year (Preferred)
  • System Administration: 1 year (Preferred)

Education:

  • Bachelor's (Preferred)

Language:

  • English (Required)

Work Location:

  • Fully Remote
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