LA News

Weeks After Rapper Nipsey Hussle’s Slaying, Many Questions Remain Unanswered

Three weeks after Nipsey Hussle was fatally gunned down in Los Angeles, the community continues to mourn and seek answers. As so often is the case, answers are elusive as an investigation into the 33-year-old rapper’s killing continues. Police have declined to divulge certain details they say could affect the outcome of the case against his alleged killer. Still, those who grew up in the Crenshaw District that Nipsey loved and made a central theme in his music and business […]

Roaming Mountain Lion Alarms Tulare Neighborhood

A mountain lion is on its way back to the wild on Sunday after it startled residents in a Tulare neighborhood the previous evening, officials said. The Tulare Police Department began getting calls just after 9 p.m. about a big cat spotted near Live Oak Middle School on Laspina Street. Word of the mountain lion sightings had quickly spread through the apps Ring and Nextdoor, Visalia Times-Delta reported. After a “long search,” officials found the big cat about 1/2 mile […]

L.A. Will Have to Stretch Funds to Meet Goal of Building 10,000 Houses for Homeless in 10 Years

In 2016, Los Angeles voters approved a $1.2-billion bond measure to help fund housing for homeless people, with a goal of 10,000 new units in a decade. Now, after hustling to get as many housing projects started as soon as possible, city officials are coming to the end of the money available through Proposition HHH, and it’s not certain that promise will be kept. The city has committed two-thirds of the bond to secure a little more than half the […]

Sri Lanka, Citing ‘False News Reports,’ Temporarily Blocks Social Media After Attacks

Sri Lanka placed a nationwide block on social media sites after more than 200 people died in multiple attacks on Sunday. The government, in taking the drastic step, cited “false news reports” it said were circulating online. The shutdown, which the government said would be temporary, highlights the challenges the world’s most powerful tech companies face in curbing the spread of misinformation and propaganda in the aftermath of terrorist attacks. It also raises questions of censorship and a government’s ability to turn off the […]

Biologists Find Mercury Contamination in Hundreds of Peregrine Falcons Across U.S.

A Nevada wildlife researcher has found that not even the fastest bird on Earth can escape mercury contamination. The toxic element is turning up in feathers of peregrine falcons from coast to coast, including those at the Lake Mead National Recreation Area, state Department of Wildlife biologist Joe Barnes told the Las Vegas Review-Journal . Over the past decade, Barnes has tested for mercury in 700 individual peregrines in southern Nevada, Washington, Maryland and the Gulf Coast of Texas. “Every […]

1 Killed in Crash Involving 5 Off-Road Vehicles in San Luis Obispo County

Authorities say a woman was killed in a five-vehicle crash at the Oceano Dunes State Vehicular Recreation Area on California’s central coast. The San Luis Obispo Tribune reports the crash happened Friday as a group of off-road vehicles were following each other at speeds up to 60 mph (97 kph). The woman was a passenger in the lead vehicle, which tumbled end-over-end after flying off a dune and losing control. She later died at a hospital. The newspaper says the driver and […]

SpaceX Capsule Suffers ‘Anomaly,’ Smoke Seen for Miles

Officials say SpaceX’s new capsule for astronauts suffered an “anomaly” during a routine engine test firing in Florida, causing smoke to be seen for miles. Forty-fifth Space Wing Spokesman Jim Williams tells Florida Today that the anomaly happened Saturday at Cape Canaveral Air Force Station while the SpaceX Crew Dragon capsule was undergoing a “static test fire.” Williams says no one was injured and the anomaly was contained. SpaceX’s Crew Dragon successfully flew without a crew to the International Space […]

Trump Called on Spy Chiefs for Help as Russia Probe Began: Report

Two months before special counsel Robert Mueller was appointed in the spring of 2017, President Donald Trump picked up the phone and called the head of the largest U.S. intelligence agency. Trump told Mike Rogers, director of the National Security Agency, that news stories alleging that Trump’s 2016 White House campaign had ties to Russia were false and the president asked whether Rogers could do anything to counter them. Rogers and his deputy Richard Ledgett, who was present for the […]

Avenatti Accused of Embezzling Nearly $2 Million That NBA Player Paid Ex-Girlfriend

When Hassan Whiteside of the Miami Heat wired $2.75 million to Michael Avenatti in January 2017, the pro basketball player intended most of the money to go to his former girlfriend, Alexis Gardner. Avenatti was Gardner’s attorney. An actress and barista, she’d hired him just a few weeks before to negotiate a settlement of a potential lawsuit against Whiteside. It’s unclear what she would have alleged. Avenatti quickly struck a $3 million deal, and the $2.75 million was Whiteside’s first […]

A 5-Year-Old Illinois Boy is Missing, and Police Don’t Think He Walked Away or Was Abducted

Police looking for a 5-year-old Illinois boy reported missing from his home say they’re putting special focus on the residence after determining it’s likely he neither was abducted nor walked away. The boy’s parents reported Andrew “AJ” Freund missing Thursday morning, telling police they last saw him around 9 p.m. the evening before, at bedtime, according to a release by the Crystal Lake Police Department. The search has included 15 police agencies, drones, and rescue canine units. Sonar teams that […]

‘Can You Bring Me Mcdonald’s?’: Michigan 5-Year-Old Calls 911 For Help With Fast Food Craving

A 5-year-old from Michigan made a memorable call to police after craving some fast food recently. According to WZZM, Iziah Hall really wanted McDonad’s, but his grandma was still sleeping. So, the boy decided to call 911 to see if they could help. Here’s how the conversation went: Dispatcher: “Kent County 911 what’s your emergency?” Iziah: “Can you bring me McDonald’s?” Dispatcher: “I’m sorry what?” Iziah: “Can you bring me McDonald’s?” Dispatcher: “No I can’t bring you McDonald’s.” From there, dispatchers reached out […]

Felicity Huffman Could Get Home Confinement Over Prison Time

When actress Felicity Huffman announced she would plead guilty to charges related to the college admissions scandal, she expressed unwavering remorse for her actions. “I am in full acceptance of my guilt, and with deep regret and shame over what I have done, I accept full responsibility for my actions and will accept the consequences that stem from those actions,” she wrote. “I am ashamed of the pain I have caused my daughter, my family, my friends, my colleagues and […]

Man Injured in Suspected Gang-Related Shooting in Pomona

Authorities are investigating a possible gang-related shooting that left one man injured in Pomona early Sunday morning, the Pomona Police Department said. Officers responded to the 700 block of East Alvarado Street at around 2:45 a.m. to find a man suffering form at least one gunshot wound to his upper torso, police said. The victim, 28-year-old Joseph Padilla, was transported to a nearby hospital in stable condition, according to authorities. Police said the victim was “uncooperative with officers” and that […]

KTLA Weather: Liberte Chan’s Cool Easter Sunday Forecast

Cool conditions today with a big warm-up next week.

Liberte and Justice for Paws, April 21, 2019

Waggy Tail Rescue LAAR.ORG

LAPD Sending Officers to Local Places of Worship After Sri Lanka Easter Sunday Bombings Kill Hundreds

Citing an abundance of caution, Los Angeles police plan to appear at local places of worship after eight Easter Sunday bombings in Sri Lanka killed more than 200 people, including Americans. Officers will also respond to other locations where families are gathering for the holiday. “Southern California residents are waking up this Easter Sunday morning to news of a violent terrorist attack in Sri Lanka, and while there is no nexus to Los Angeles at this time, the LAPD is […]

2 Dead After Car Slams Into Tree, Bursts Into Flames in Suspected Street Racing Crash in Santa Ana

Two people are dead after their vehicle crashed into a tree and burst into flames in a suspected street racing crash in Santa Ana, police said Sunday. At around 9:18 p.m. Saturday, authorities started receiving several calls about a car on fire in the 3200 block of South Bear Street. Officers arrived to find the vehicle fully engulfed in flames, according to Santa Ana police. After Orange County Fire Authority crews responded to the scene and extinguished the fire, the […]

2 Florida Middle School Students Plotted to Kill 9 People, Police Say

Two Florida middle school students are facing felony charges for conspiracy to commit murder and kidnapping after their arrests on Wednesday, CNN affiliate WFTS reports. According to arrest records, an Avon Park Middle School teacher noticed the 14-year-old girls acting “hysterical” while looking for a folder. The teacher told authorities she heard one of the teenagers say, “I’m just going to tell them it’s a prank if they call me or if they find it.” “It doesn’t matter if they […]

5 Years Later, Some Fear O.C. Jail Snitch Scandal Will Go Unpunished

Nearly five years have passed since a lawyer representing the man who slaughtered eight people inside a Seal Beach salon first raised questions about the way investigators used informants inside Orange County’s jails. The accusation — that sheriff’s deputies planted a prolific snitch in the cell of confessed killer Scott Dekraai in the hopes of eliciting information without his lawyer present, and then covered up their unconstitutional actions — seemed outlandish at the time. But jailhouse records soon proved otherwise, […]

Gunfire Follows Traffic Stop in South L.A., Leaving Officer and Suspect Wounded

An officer remains in stable condition Sunday after gunfire that broke out during a foot pursuit in South Los Angeles left him and the suspected shooter wounded. Gang investigators with LAPD’s Newton Division tried to pull over a driver just after 9 p.m. Saturday near 51st Street and Long Beach Avenue in South L.A.’s Central-Alameda neighborhood, according to the agency. But the sole occupant of the vehicle exited and ran, and the officers gave chase for about 100 to 150 […]

Manager, Customer Relationship Management (CRM), Customer Care and Product Analytics

Fox Corporation - Los Angeles, CA

Posted 6 days ago

OVERVIEW OF THE COMPANY

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News, FOX Sports, the Fox Network, and the FOX Television Stations. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

The Manager of CRM, Customer Care and Product Reporting & Analysis will work closely with the CRM marketing team, Customer Care team and the Product team to provide analytical support around reporting & analysis for the specific functional areas. This role also requires having visibility into our leading Brands – Fox News, Fox Business, Fox Sports, Fox Entertainment and Fox TV Stations - to ensure consistency in reporting and analysis across the key supported functions as well as other areas of the digital space at FOX. At FOX, you will have full permission to bring your best game to ensure data-driven decision making by providing accurate and impactful reporting & analysis.

A SNAPSHOT OF RESPONSIBILITIES

  • Work autonomously and under the guidance of the Director of Reporting & Analysis to ensure accurate and impactful reporting for CRM, Care, and Product analyses.
  • Lead reporting and analysis for ad-hoc requests as well as planned CRM campaigns, Care tests and Product changes, using critical thinking and problem solving.
  • Use campaign & analysis tools (Google Analytics, Tableau) and knowledge of SQL to segment and analyze audiences for CRM, Care, and Product reporting & analysis.
  • Design, develop and maintain regular Dashboards in Tableau (daily, weekly, monthly, quarterly) for use by Marketing leadership and program managers specific to CRM, Care, and Product across our key products.
  • Assist with A/B (and multivariate) test planning to identify tactics that drive successful CRM or Care Campaigns or Product tests with an emphasis on understanding why a tactic worked to encourage scalability / repeatability.
  • Translate data into actionable insights – make recommendations to team members that increase customer retention/saves, self-service for care, reactivation of dormant users, and revenue growth as well as adjustments to key product features.
  • Leverage multiple data sources (1st party, 3rd party, web, email, mobile, etc.) to identify ways to improve communication with our customers across CRM and Care.

WHAT YOU WILL NEED

  • 5+ years as an Analyst/Sr. Analyst (with a management consulting background preferred).
  • A record of successful testing, reporting and analysis.
  • Previous experience with campaign tools (Google Analytics or Adobe).
  • Ability to create impactful dashboards using Tableau and knowledge of SQL.
  • Knowledge of testing; understanding limitations & properly interpreting results.
  • Ability to understand a business problem and translate it to a 'reporting & analysis’ action.
  • Ability to gain insights and drive recommendations through data analysis.
  • Excellent written and verbal communication skills.
  • Previous experience with Salesforce Marketing Cloud preferred.
  • Quick learner and not afraid to ask the tough questions.
  • Excited by data and providing accurate & impactful reporting as well as analysis.
  • Critical thinker with have an inquisitive mind and enjoy problem solving.
  • Analytical and action & detail-oriented

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

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