Systems Administrator

Whittier Trust Company - South Pasadena, CA 91030

Posted a month ago

The Whittier Trust Company is the oldest and largest privately owned multi-family office headquartered on the West Coast. Providing exceptional client service and highly customized investment solutions for high net worth individuals and their families to help them reach their long-term goals is our only mission.


Our staff of 170 dedicated professionals works with 365 clients and their families to deliver a broad array of services including investment management and consulting, fiduciary, philanthropic and family office. Our founding family’s century-long history of energy and real estate investing continue to guide our activities for clients today. Entrusted with $12 billion of private family assets, our teams employ a consulting approach to tailor solutions for complex family situations.


Whittier Trust attracts professionals who want to spend the vast majority of their day in service to our clients. Our organization is flat, nimble and uniquely attuned to the needs and desires of both today’s entrepreneurs as well as legacy family members who may be several generations removed from the wealth creators. Our corporate culture is one of client-focus, collaboration, performance and accountability, family orientation and long-term career satisfaction. Employee turnover is very low – evidencing a high level of engagement and career fulfillment.


The position offers a competitive compensation package including base salary, performance bonus, generous paid vacation, excellent medical and an exceptional 401(k) plan.


Whittier Trust seeks an experienced Systems Administrator to work from our South Pasadena office. The position will report to the CTO and work closely with the Senior Systems Administrator. This person will be expected to maintain our multi-site computing environment by identifying system requirements and issues, installing upgrades, monitoring the network and associated performance, performing helpdesk related activities and project support.


The primary responsibilities include:


  • Managing and maintaining end user support via help desk support ticketing system.


  • Solving user questions, problems and needs with prompt and courteous attention.


  • Handling maintenance of core networking infrastructure, including but not limited to, workstations, servers, network switches, routers, and cabling.


  • Supporting workstations and servers for both Microsoft and VMWare.


  • Assisting with the management of applications, databases, system security, communications, internet and hardware.


  • Monitoring network system information including traffic, inbound and outbound queues, server metrics, execution time, storage space and recommend/implement efficiency opportunities.


  • Software deployment and patch management.


  • Participating in continuous education opportunities related to the position including seminars, conferences, reading trade publications, maintaining personal networks and getting involved in professional organizations.


QUALIFICATIONS


  • Windows server systems including a strong background in Active Directory, Group Policy, DNS, and DHCP.


  • Strong background in general networking (TCP/IP) and routing, including VLANs and proxies.


  • System management including, but not limited to log analysis, traffic analysis, anti-virus monitoring, patch deployment, backup/restore testing.


  • Experience with Microsoft Exchange 2013 or greater.


  • Experience with Microsoft Office suites including 2016.


  • Experience with Windows 7/10 desktop operating systems.


  • Experience with VMWare and virtualized environments.


  • Experience with mobile device management platforms.


  • Experience maintaining/upgrading Cisco IOS and associated devices.


  • Current certifications such as Network+/CCNA, MCSA/MCITP: Server Administrator/Enterprise Desktop Support Technician, a plus.


  • Exposure to network security and adherence to company policy in a regulated environment.


  • Must have excellent interpersonal skills and work in a team environment;


  • Must be thorough and detail oriented while maintaining efficiency;


  • Must be hands-on and have a passion for IT.


  • Ability and desire to keep certification current and continue learning is a must.


COMPENSATION


A competitive base salary, performance bonus and benefit plans including medical, dental, vision, life and accidental death & dismemberment, long term disability, 401k match on first 6% of base compensation.

Authorized annual training/certification expenses are covered.

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