IT Solution Technician @ Los Angeles Unified School District - Los Angeles, CA

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IT Solution Technician

Los Angeles Unified School DistrictLos Angeles, CA
5 days ago

We are LAUSD. We are at the forefront of innovation in public education,

focused on a clear and inspiring vision of the future for all of our students

as they venture forward on their journey as lifelong learners. Here, you

will have the opportunity to exercise your potential in a role supporting

the business of education. Our work directly contributes toward the goal

of ensuring that our students graduate ready for the world – ready to
thrive in college, career and life.

LAUSD is the second largest school district in the nation with an

enrollment of nearly 575,000 students. We serve an area totaling 710

square miles, with over 1,190 schools and educational centers, and we

employ over 74,000 individuals, making us one of the largest employers

in our city.

Department or School Site The District has 600+ staff members, including programmers, network

engineers, and administrative staff - all of whom provide support to the

Schools and most District offices in a professional, forward thinking, and

challenging environment. Technologies supported range from personal

systems to enterprise-wide systems and applications.

Project In LAUSD's Information Technology Services, an IT Solution Technician

organizes the development, implementation, and management of the

local networks, servers, and computers. Designs and maintains complex

dynamic web sites for a division administrative office. May develop

instructional videos, online courses, and internet/network-based

solutions for use of the Division.

Benefits Insurance: Paid premiums for your choice of several medical, dental,

vision, and life insurance plans.

Retirement: Membership in the California Public Employee Retirement

System (CalPERS).

Vacation: Two weeks of paid vacation to start. Three weeks after five

years of year-round paid service.

Paid Holidays: Up to 13 days.

Job Duties/Responsibilities Performs the following duties in relation to microcomputer and local area

network operations:

  • Manages, troubleshoots, and monitors a local network at a division

administrative office.

  • Installs network software and establishes server access rights and

security per District policies.

  • Maintains anti-virus software for local computers and servers.
  • Acts as a primary liaison contact for all local network problems and

contacts ITD or vendors to resolve related issues.

  • Installs, configures, and troubleshoots desktop Windows and Mac

computers, software, and peripheral devices.

  • Performs routine maintenance, service, and repair of desktop

computers and related peripherals.

  • Designs and implements technical modifications for existing network

systems with corresponding documentation.

  • Creates and maintains an inventory of equipment and software licenses

for the department.

Performs the following duties in relation to web site maintenance:

  • Designs and maintains a complex internet web site for a division

administrative office, including:

planning and developing site design; creating and maintaining site the

server hardware and software architecture, developing advanced site

content design using techniques such as form validation, dynamic pages,

coding, web database creation and maintenance, web queries and

reports, and server side scripting.

  • Monitors web site to identify and optimize performance issues.
  • Uploads new and revised web pages utilizing file transfer protocol


  • May create collaborative spaces for the department.
  • May design logos and minor digital artwork for the use of the


  • Maintains templates and image archives.

May perform the following duties in relation to instructional videos:

  • Provides work direction and participates in the planning and developing

of online videos for professional development and instructional purposes.

  • Travels to District locations to videotape special events as requested.
  • Edits videos for informational programs and activities.
  • Composes credits, titling, and voice-overs.
  • Performs related duties as assigned.

Minimum Requirements Education:

Graduation from high school or evidence of equivalent educational

proficiency, and completion of 15 college semester units (or equivalent)

or five trade school courses (or equivalent) in areas such as web,

database, or network development, or Windows series platforms or a

Microsoft Technology Associate (MTA), Apple Certified Support

Professional, or equivalent certification.

NOTE: You MUST upload your degree (i.e. scan or take a picture of your

degree) or official transcripts to your candidate profile, under



Two years of experience in the installation, maintenance, and

management of networks; maintaining, repairing, and/or overhauling of

desktop and laptop computers, printers, and related equipment; web

programming; and/or web developing. At least one year of experience in

web programming and/or web developing is preferable.


A+ certification or equivalent certification is preferable.

A valid California Driver License.

Use of an automobile

NOTE: Candidates who have completed college or university course

work at an institution in a country other than the United States, must

obtain a complete evaluation of foreign transcripts and degrees. Please

be sure to request a “Detailed” evaluation report. The original of this
degree evaluation must be presented. For more information on Foreign

Transcript Evaluation please visit .

Desirable Qualifications The ideal candidate would have the knowledge of:

  • Intermediate level computer terminology
  • Principles of local area networks, including installation, maintenance,

and repair of network cabling and hardware

  • Network operating systems, e.g., Windows Server 2008, 2012, 2016,

and 2019

  • Best practices in managing microcomputer operating systems, e.g.

Windows XP, Vista, 7,10 and OS X

  • Current practices, tools, and materials involved in the repair and

overhaul of desktop computers and peripherals

  • Imaging and web site design software such as Adobe Photoshop and

Macromedia Dreamweaver

  • Operation and maintenance of video editing and production equipment

The ideal candidate would also have the ability to:

  • Develop standards compliant markup, utilizing HTML with CSS driven


  • Develop standards compliant server-side scripts, such as: ASP.NET,

PHP, Perl, Python, Node.js, SQL, ColdFusion, and JavaScript

  • Develop standards and compliant code in traditional languages, such

as C++ and Java

  • Build a relational database and utilize it on a web application
  • Analyze and diagnose malfunctions and perform required repairs on

microcomputers and related peripherals

  • Design and implement technical modifications
  • Learn new desktop and web-based software packages
  • Work effectively without immediate supervision
  • Maintain effective working relationships with District personnel and the


  • Read, interpret, and apply technical information
  • Communicate effectively both orally and in writing
  • Provide work direction to others

Employment Selection Process The selection process for this position will tentatively consist of the

following: Scored Questionnaire and Technical Interview.

This is a competitive process as we anticipate a number of well qualified

candidates for this recruitment. Please make sure that you describe in

DETAIL, your experience, education, and training that most closely

relates to this position in the on-line application.

In your application you may include a professional resume, but it will

NOT be in lieu of a detailed application. Additionally, please attach your

unofficial college transcript demonstrating you meet the EDUCATION

requirement (refer to the Minimum Requirements section).

Please be sure to include correspondence from as an

approved sender so that messages aren't accidentally placed into your

spam/junk e-mail folder. For more information about the LAUSD

employment assessment

process, visit the 'My LAUSD Career' section of our website at .



Email us at

To find out whether the application deadline has been extended, visit the

website at: .

The Los Angeles Unified School District intends that all qualified persons

shall have equal opportunities for employment and promotion.

Reasonable accommodations in completing an application and testing

are available to individuals with disabilities. Please call (213) 241-3455

for more information.

Additional Posting Information The Los Angeles Unified School District is committed to providing a

working and learning environment free from discrimination, harassment,

intimidation, abusive conduct, or bullying. The District prohibits

discrimination, harassment, intimidation, abusive conduct or bullying

based on actual or perceived race or ethnicity, gender/sex (including

gender identity, gender expression, pregnancy, childbirth,

breastfeeding/lactation status and related medical conditions), sexual

orientation, religion, color, national origin (including language use

restrictions and possession of a driver’s license issued under Vehicle
Code), ancestry, immigration status, physical or mental disability

(including clinical depression and bipolar disorder, HIV/AIDS, hepatitis,

epilepsy, seizure disorder, diabetes, multiple sclerosis, and heart

disease), medical condition (cancer related and genetic characteristics),

military and veteran status, marital status, registered domestic partner

status, age (40 and above), genetic information, political belief or

affiliation (unless union related), a person's association with a person or

group with one or more of these actual or perceived characteristics, or

any other basis protected by federal, state or local law, ordinance, or

regulation in any program or activity it conducts or to which it provides

significant assistance.

For inquiries or complaints contact our Equal Opportunity Section, (213)


Selection and promotion are based on a competitive employment

assessment process. Candidates who pass all parts of the assessment

process are placed on a hiring (eligibility) list based on their assessment

score. Hiring departments may make job offers to candidates on the top

three ranks of the hiring list. Eligibility typically lasts for 12 months. The

hiring list resulting from this assessment process may be used to fill open

positions in related job classifications.