Senior Engineer, Software

Ticketmaster - Hollywood, CA

Posted a month ago

Job Summary:


Who we are.

We’re fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just a ticketing and technology platform, we’re the dedicated team members who work to enrich lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.


Why you should work with us.

Our biggest investment is in our people. We intentionally strive to cultivate, create and celebrate a culture of belonging where our employees feel respected and empowered. That is why we're committed to increasing the diversity of our workforce by fostering a truly inclusive community.


We offer comprehensive health benefits, 401k matching and student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.


See what it’s like working at Ticketmaster.

The Role:


We are looking for an exceptional Senior Software Engineer who has experience building highly scalable event-driven data services that unlock excellent customer experience. You will have a significant influence on our overall strategy by helping to define and drive the system architecture and spearhead the best practices that enable a quality service. If you have an entrepreneurial spirit, know how to deliver, are deeply technical and highly innovative, and relish the opportunity to delight customers with pioneering solutions to challenging problems, we want to talk to you.


You're the ideal candidate if you are passionate about new opportunities and have a demonstrable track record of success in delivering new features and products. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high-performance products require exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. You will have succeeded in delivering high-quality technology products/services and thrived in a hyper-growth environment where priorities shift fast.


Ticketmaster welcomes and encourages applications from those in communities historically underrepresented in the technology field.


What the job is:


As a Senior Engineer, you'll join the Interactive Seat Map Data Services team. This team serves as the backbone of the purchase flow for all web and mobile applications, processing an average of 1 billion requests per day. This Senior Engineer will be responsible for architecting, scaling, securing, and maintaining a high volume ticketing infrastructure – this includes supporting all requests for inventory, developing and troubleshooting solutions to adapt to additional requests. The ideal candidate should have experience leading application and infrastructure development involving design, planning, estimation, documentation, communication, collaboration, mentorship, launch, and support.

  • Design, implement and deliver code that meets specifications for complex software programs and systems
  • Lead architectural discussions and present technical recommendations.
  • Mentor and provide guidance to junior engineers
  • Create technical documentation
  • Add/Modify new functionality to existing code
  • Assess and fix problematic code
  • Creating reliable, scalable, and high-performance products
  • Helping to define and drive the system architecture and spearhead the best practices that enable a quality service


Our job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional projects and team support as needed.


What a qualified candidate should possess:

  • 5+ years’ experience of professional end-to-end backend and full-stack application development; building highly scalable web applications from scratch
  • Experience mentoring a team of 3-4 developers while still being an individual contributor
  • Experience leading architectural discussions, creating documentation, providing estimates, and working with stakeholders to manager complex project requirements
  • Experience with high-volume transactional systems and public facing APIs; architecting Java APIs for relational databases (Oracle, MySQL) from scratch
    • Scripting languages i.e. PHP, Bash, Perl, Ruby, Python
    • Experience with an open source development environment using tools such as Jenkins, Git, Travis CI
  • Solid understanding and experience with service oriented and micro-service architectures
  • Solid understanding of object-oriented and functional programming, data structures and algorithms (Node.js)
  • Experience in Agile & Lean Development environment


Nice to have:

  • Bachelor’s degree in Computer Science, Software Engineering, etc.
  • Experience building full-stack web applications
  • Public Cloud experience preferably in AWS
  • Basic understanding of React


Equal Employment Opportunity

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.


We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.


Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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