Director of Engineering

ServiceTitan - Los Angeles, CA

Posted a month ago

You will be part of the Engineering leadership team at ServiceTitan responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems.
Director of Engineering
We're looking for a Director of Engineering who will help us lead and expand the engineering organization at ServiceTitan. We need thoughtful, proactive leaders who support their teams, encourage growth, and drive accountability through results. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.
As our Director of Engineering, you will:

  • Manage a team of engineers — i.e. own their processes, priorities, and long-term goals

  • Drive organization improvements while working with other Directors and Engineering Managers

  • Work closely with ST Leadership Team to make sure your goals are aligned with company goals

  • Empower your teams to improve their performance, the quality of their work; focus on outcomes

  • Mentor and guide the Engineering Managers

  • Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (testing, phone and onsite interviews)

  • Communicate effectively with developers, Product Managers, customers, and partners


To be successful in this role, you'll have:

  • 6+ years of experience in managing a small to medium software development teams

  • 3+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)

  • Expert-level knowledge of:

  • Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)

  • HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus

  • Git, unit testing, debugging, profiling, performance monitoring

  • Strong knowledge of some other technology stack (e.g. Python / Unix, Java, mobile platforms,...)

  • Strong communication and technical writing skills

  • B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field


Why ServiceTitan?
Company Culture
We are proud of the ServiceTitan culture - it brings together brilliant, genuine and driven individuals in an atmosphere that is positive and inclusive. Check out our culture for yourself:
http://instagram.com/goservicetitan ( http://instagram.com/goservicetitan ) | https://www.themuse.com/profiles/servicetitan ( https://www.themuse.com/profiles/servicetitan ) | https://www.builtinla.com/company/servicetitan-inc ( https://www.builtinla.com/company/servicetitan-inc )
About ServiceTitan
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com ( http://www.servicetitan.com ).
Inc 5000 - Best Places to Work, 2019
Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 - Best Places to Work, 2019
Inc. 5000 – America's Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes - Next Billion-Dollar Startup List, 2017
Equal Opportunity Employer
ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity, age, disability, or genetic information. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great — and there's always room for more.
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