LA News

California King Salmon Rebounds After Drought

Trolling off the California coast, Sarah Bates leans over the side of her boat and pulls out a long, silvery fish prized by anglers and seafood lovers: wild king salmon. Reeling in a fish “feels good every time,” but this year has been surprisingly good, said Bates, a commercial troller based in San Francisco. Bates and other California fishermen are reporting one of the best salmon fishing seasons in years, thanks to heavy rain and snow that ended the state’s […]

Man Killed in Deputy-Involved Shooting in Stanton

A man is dead after he was shot and killed by an Orange County sheriff’s deputy in Stanton on Wednesday. The incident happened when deputies responded to a family disturbance call around 7:30 p.m. in the 10000 block of Sycamore Avenue, according to Carrie Braun with the Orange County Sheriff’s Department. At some point during the interaction, a man was fatally shot by deputies, although specific details were not immediately available. The man is described as a Hispanic male in […]

Quentin Tarantino to Become First-Time Father

Quentin Tarantino is going to be telling a whole new brand of “Once upon a time” tale — the bedtime-story kind. The “Once Upon a Time… In Hollywood” director is about to become a father. His representative Katherine Rowe says Tarantino and his wife, Israeli model and singer Daniella Pick, are expecting a baby. No further details were released. The couple met in 2009 and married last November just after Tarantino finished shooting “Once Upon a Time … In Hollywood,” […]

‘American Factory’ is First Netflix Film Backed by Obamas

A documentary about an Ohio auto glass factory that is run by a Chinese investor debuted Wednesday on Netflix as the streaming service’s first project backed by Michelle and Barack Obama’s new production company. Filmmakers Steven Bognar and Julia Reichert said they learned of the Obamas’ interest after “American Factory” was shown at the Sundance film festival and they were pitching the film to Netflix. They were told the Obamas had screened it days earlier. They’re ecstatic about the support, […]

Highland Man Arrested for Possession and Distribution of Child Pornography

Detectives with the Fontana Police Department’s Internet Crimes Against Children task force arrested a Highland man on Wednesday suspected downloading and distributing child pornography. Kristoffer Dallas Buck, 37, was arrested when the Fontana Police Department’s Fugitive Apprehension Team served a search warrant at his home in Highland, according to a news release. A search of Buck’s electronic storage devices revealed evidence of downloading and distributing child pornography over the internet, police said. Investigators said Buck was in possession of more […]

Washington Gov. Jay Inslee Says He’s Dropping Out of 2020 Presidential Race

Washington Gov. Jay Inslee, who made fighting climate change the central theme of his presidential campaign, announced Wednesday night that he is ending his bid for the 2020 Democratic nomination. Inslee said that he was confident that Democrats would select a nominee who would champion climate change issues but that it had become clear that he wouldn’t be the person selected. Inslee said he was not endorsing anyone but would support whoever is the nominee. “I believe we’re going to […]

Irvine-Based Weedmaps Says It Will No Longer Show Black-Market Pot Shops

The major online pot shop directory and cannabis marketplace Weedmaps announced Wednesday that it will no longer allow black-market businesses to advertise on its site, a decision that could boost California’s efforts to rein in its vast illegal market. State regulators and licensed businesses had been pressuring the company to ban unlicensed businesses. Allowing untaxed, unregulated product on the site alongside the taxed marijuana of licensed and regulated stores undercut the legal market, they said. “That is a huge win,” […]

Brazil’s Amazon Rainforest Burning at Record Rate, Research Center Says

Fires are raging at a record rate in Brazil’s Amazon rainforest, and scientists warn that it could strike a devastating blow to the fight against climate change. The fires are burning at the highest rate since the country’s space research center, the National Institute for Space Research (known by the abbreviation INPE), began tracking them in 2013, the center said Tuesday. There have been 72,843 fires in Brazil this year, with more than half in the Amazon region, INPE said. […]

DUI Driver Gets 8 Years in Prison for Ventura County Crash That Killed Her Passenger

A Palmdale woman who was driving drunk when she crashed along a highway in Ventura County, killing a passenger in her vehicle and injuring four others, has been sentenced to eight years in prison, prosecutors said Wednesday. Maia Yasmine James, 22, collided into two vehicles as she drove into oncoming traffic along Highway 126 east of Fillmore on the night of Oct. 13, 2017, according to the Ventura County District Attorney’s Office. The crash killed a passenger inside her vehicle […]

Woman Sexually Assaulted at Apple Valley House Party Attended by 700 People: Officials

A woman was sexually assaulted at a house party in Apple Valley attended by 700 people, officials said Wednesday. Deputies with the San Bernardino County Sheriff’s Department responded to a hospital for a sexual assault report about 11 p.m. Aug. 11. The victim said she had been raped while attending a party at a house in the 19800 block of Tomahawk Road, officials said in a news release Wednesday. Detectives served a search warrant at the home on Aug. 16. […]

Gov. Newsom Says His 1st Pet Was an Otter Named Potter on Visit to Paradise Grade School

For a group of second-graders in Paradise, Calif., the rural community still on the mend after last year’s devastating fires, it was hard to know what was more interesting on Wednesday: A visit from California’s governor or the story about the unusual first pet he had as a young boy. When asked by Gov. Gavin Newsom to guess the type of animal it was, the children offered several ideas. The students shouted out a few conventional choices: A dog, a […]

13-Day-Old Baby Severely Beaten in Santa Ana; Father Arrested

A Santa Ana father was arrested on suspicion of child abuse on Monday after his 13-day-old baby suffered a savage beating, leaving him in critical condition with a skull fracture and internal injuries. Jonathan Reyes was arrested after the boy’s mother awoke to find the child badly beaten and brought him to an emergency room, the Santa Ana Police Department said in a news release. Along with a skull fracture and internal injuries, the baby suffered multiple visible injuries to […]

Environmentalists Sue Over Trump Admin Rollbacks of Endangered Species Act

Seven environmental and animal protection groups teamed up to file the first lawsuit challenging the Trump administration’s rollback of the Endangered Species Act. The environmental law nonprofit Earthjustice filed the lawsuit Wednesday on behalf of the Center for Biological Diversity, Defenders of Wildlife, Sierra Club, Natural Resources Defense Council, National Parks Conservation Association, WildEarth Guardians and the Humane Society of the United States. The lawsuit comes after the federal government earlier this month announced a series of changes to weaken the Endangered […]

Pilot Blames Bad Gas After Ditching Newly Bought Aircraft That Crashed Into Half Moon Bay

A pilot and self-professed thrill seeker said Wednesday he was forced to bring his new plane down into the ocean off Northern California as it lost power, recording dramatic videos as he and his passenger treaded water in the chilly ocean awaiting rescue. Pilot David Lesh, a 34-year-old globe-trotting skier and the founder of Colorado-based outerwear company Virtika, had embarked on the flight Tuesday over Half Moon Bay, south of San Francisco. His plan was for friends in a second plane to […]

L.A. Man Sentenced to More Than 3 Years in Prison After Crashing Into Police Cars, Vehicle With Baby on Board During Chase

A Los Angeles man was sentenced to three years and eight months in prison after pleading no contest to crashing into multiple vehicles during a pursuit earlier this year, including one carrying a baby, officials announced Wednesday. Pharuehat Wilaisophakun, 27, pleaded to one count each of assault on a peace officer and fleeing an officer’s vehicle while driving recklessly, according to the Los Angeles County District Attorney’s Office. Wilaisophakun led LAPD on a chase April 4 after an officer witnessed […]

Gunman at Large After Shooting From Housing for Mentally Ill, Wounding Deputy at Lancaster Sheriff’s Station

Tactical teams were searching an apartment building that houses mentally ill people Wednesday evening in the search for a sniper who opened fire from the structure and wounded a deputy outside the nearby Lancaster sheriff’s station, officials said. Deputy Angel Reinosa, 21, was wearing a bulletproof vest in the parking lot of the station at 501 W. Lancaster Blvd. when shots rang out about 2:45 p.m., said Los Angeles County Sheriff’s Capt. Todd Weber. He was hospitalized with a “very […]

Serial Killer Who Claimed to Murdering 90 Women, Including L.A. Victims, to Plead Guilty in Ohio Slayings: Prosecutors

Authorities say a serial killer who claims to have murdered 90 women will plead guilty and be sentenced this week to resolve two decades-old Ohio cases. Samuel Little was indicted earlier this year for the 1981 murder of 32-year-old Anna Stewart, last seen alive in Cincinnati. Her body was dumped in Grove City, near Columbus. The 80-year-old Little also is charged with a second murder in Cincinnati. Her identity remains unknown. Hamilton County Prosecutor Joe Deters (DEE’turz) says Little will […]

Lancaster Day Care Owner Gets Prison for Public Assistance Fraud, Must Pay $1 Million in Restitution With Daughters

A Lancaster day care operator who conspired with her two daughters to fraudulently collected thousands in government assistance by falsely claiming she was providing child care services has been sentenced to four years in state prison, authorities said Wednesday. Cathy Denice Pullum, 52, and her daughters must also pay $1 million in restitution for the scheme they ran for years with the cooperation of mothers who provided the identities of their children, according to the Los Angeles County District Attorney’s […]

Anti-Vaccine Activist Assaults State Senator Who Authored California Vaccine Law: Sacramento Police

An anti-vaccine activist was cited for misdemeanor assault Wednesday after shoving a California lawmaker who has worked to limit exemptions for childhood vaccinations. Kenneth Austin Bennett, 54, livestreamed the confrontation on his Facebook, which shows him shoving state Sen. Richard Pan on the sidewalk near the Capitol. Bennett has unsuccessfully attempted to recall Pan and filed paperwork to run against him last year, though he never appeared on the ballot. The video shows him running into Pan on the sidewalk […]

Jet Catches Fire After Aborted Takeoff in Oroville; 10 Aboard Unhurt

All 10 people aboard a small jet escaped injury Wednesday after the aircraft aborted its takeoff at a small Northern California airport, went off the runway and burst into flames, officials said. The pilot of the twin-engine Cessna Citation jet aborted its takeoff at Oroville Municipal Airport for unknown reasons shortly before noon, Federal Aviation Administration spokesman Ian Gregor said. The plane was carrying two pilots and eight passengers, and “all were accounted for, no injuries,” said Joe Deal, Oroville’s […]

Director, Operations Command Center

-

Posted a month ago

Department:

Technology Operations

City:

Pasadena

State/Territory:

California

FLSA:

Exempt

Summary



The Director, Operations Command Center and Engineering is responsible for developing, enhancing and monitoring infrastructure, applications and processes to support the growth of the business and to promote a highly available and stable computing environment. Responsible for the monitoring, alerting and escalations for all infrastructure components, applications and processes. The managers of operations (OCC) and the engineering (enterprise monitoring) groups will report directly to this position.



Responsibilities:


  • Ensure continual process improvement of the OCC including but not limited to automation of OCC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
  • Generate key reports for management in regards to system availability, service level agreements, uptime, etc. Ensure the accuracy of reports and delivery of reports to key management in a timely manner.
  • Continual observation of Green Dot’s monitoring systems. Respond to alerts from any system, determining the cause, and resolving or escalating as necessary.
  • Record outages for daily review and sending outage notifications internally and externally.
  • Review daily the OCC Shift Turnover Reports.
  • Oversee Datacenter support for issues escalated from Customer Service, Development or Partners. Service these requests by researching, troubleshooting, or escalating as documented.
  • Review of all Standard Operating Procedures (SOP), changes to SOPs and development of new SOPs. Ensure proper review and training for OCC staff when changes to operational procedures occur.
  • Monitor work queues to ensure 100% compliance with Service Level Agreements (SLAs). Ensure that Operators are working issues as efficiently and accurately as possible.
  • Display strong understanding of organizational culture and practices, incorporate organizational awareness into decision making, utilize both formal and informal channels to achieve results and build alliances across the organization.
  • Solicit and accept input from others, share information or expertise with others, operate as a team player, leverage the expertise of others and finding a common ground to solve problems with peers.
  • Develop workable implementation plans, communicate changes effectively, build commitment and overcoming resistance, prepare to support those affected by change and monitor transition and evaluate results.
  • Perform miscellaneous duties as needed.


Requirements:


  • Bachelor’s degree in computer science or related field, or equivalent work experience
  • Eight to ten years of Information Technology experience preferably in the Financial Services industry; prior experience leading an OCC will be a big plus
  • A minimum of five (5) years experience in managing IT staff
  • Strong experience in managing multiple teams and cross divisional clients
  • Mature Customer Service and communication skills are a must.
  • Must be capable of multi-tasking and instilling a strong process discipline in the team,
  • Must be adept at troubleshooting and prioritization
  • Advanced knowledge of computer networking and systems engineering including Windows Server, SQL Server, SAN, Cisco Routers/Firewalls, F5 Load Balancers, HP Servers as well as other industry standard technologies
  • Must have strong initiative and be an independent thinker

Green Dot Corporation is committed to achieving a diverse workforce and is proud to be an equal opportunity employer without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any category protected by law.


We do not accept unsolicited resumes from employment agencies. No fee of any kind will be paid in the event we hire a candidate whose resume is submitted by an employment agency to this career site or directly to any of our employees. Such resume shall be deemed the sole property of Green Dot Corporation. Employment agencies that have fee agreements with us and have been directed by our designated HR personnel to recruit for a particular position may submit resumes to such designated HR personnel or as otherwise directed by such personnel.

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