Director, Global Network Engineering

NBCUniversal - Universal City, CA

Posted 2 months ago

Position Overview

The Director of Perimeter and Application Delivery Services will lead the team responsible for Architecture, Engineering, and Operational support of NBCUniversal’s Remote access, Internet perimeter (including DMZ design), Cloud enablement, and local and global traffic management services.
This position requires proven leadership, communication, influencing, and facilitation skills and has responsibility for designing solutions, establishing architecture frameworks, and influencing technology standards. Subject matter expertise across multiple infrastructure domains is critical as well as the ability to solve complex technical challenges and provide guidance or oversight for enterprise initiatives. Regular interaction with the IT Enterprise Technologies Business Engagement teams will be expected to ensure business inputs/drivers are captured and reflected in the technology strategies for the department.
The Director of Perimeter and Application Delivery Services will report to the VP of Global Network Services and supervise a highly technical team comprised of Architects and Engineers.
Essential Functions:

  • Lead the definition and architecting of the perimeter and application delivery services to support innovative solutions for internal business partners
  • Introduce a culture of innovation within an environment that requires high levels of scalability, security and reliability
  • Build relationships with key architects across the IT organization and collaborate on promoting consistent architectural best practices
  • Explore new technologies and learn new things, while also maximizing existing investments and implementations
  • Partner with other Engineering teams to define strategic technical direction, develop roadmaps, and contribute to project business cases
  • Develop architectures in collaboration with engineering teams, business stakeholders, and technology vendors while ensuring solutions satisfy business needs and align appropriately with NBCU standards and expectations to be flexible, reliable, cost effective, scalable and sustainable throughout the expected lifecycle
  • Drive innovation by advising engineering teams and other stakeholders on the external technology landscape, both within the media and entertainment industry and beyond. Evaluate new technologies, support POCs/prototyping, and participate in the development of new service offerings
  • Contribute to the development of NBCU reference architectures and processes.
  • Develop business cases, design solution architecture, and manage multi-phased, complex migration programs that address technology, people/organization, and process change
  • Understand complex IT and business problems and apply technology and product portfolio knowledge to solve customer problems in a consultative manner
  • Consult with technical subject matter experts and develop alternative technical solutions when necessary. Advise on options, risks, costs versus benefits, and impact on business and system priorities
  • Act as a change agent by anticipating technology opportunities, proposing viable solutions, and enabling process/technical innovation
  • Inspire team to exceed expectations, encourage employee growth through professional development, groom team member capabilities via active coaching, and identify skill/ability mismatches
  • Provide regular direction, coaching, and guidance to the team for strategic, project, and operational efforts
  • Develop and maintain Enterprise Technologies solution/service roadmaps, and ensure services are aligned with business needs as well as the department strategy and investment plan
  • Support Enterprise Technologies leadership as needed with strategic presentations and internal/external communications.
  • Maintain contact with strategic partners and outside peers to remain current with industry trends and best practices
  • Participate in negotiations on contracts with third-party service providers as required.
  • Manage budgeting and proposal efforts by ensuring completion of project business cases, cost-benefit analyses, resource plans, and project schedules
  • Verify areas of responsibility are operating within budget by monitoring labor, software, and hardware costs across all projects and activities.


    Required Qualifications
  • B.S. degree in Computer Science/Engineering or related field (or equivalent work experience)
  • 10+ years in related field, with at least 3 years in a management role
  • Minimum 5 years of experience leading complex programs/projects with proven record of successful completion
  • Solid documentation skills related to business analysis and requirements gathering
  • Proficiency with Microsoft PowerPoint, Visio, Word, Excel, Project or related applications
  • Strong communication, influencing, and leadership skills
  • Ability to present complex ideas and communicate effectively with senior leadership
  • Results- and goal-oriented, with initiative to work until job is complete
  • Appropriate sense of urgency and commitment for critical deliverables
  • Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, Ownership
  • Deep understanding of application and infrastructure technologies (compute, storage, network, database, web, integration, virtualization, firewalls, load balancers, cloud hosting)
  • Exceptional technical skills with implementation, architecture, and integration experience
  • Experience developing and delivering complex technology architecture on enterprise level/scale
  • Strong facilitation skills to engage subject matter experts to define requirements and conduct detailed design reviews with project team
  • Ability to take ownership of open-ended problems and drive them to completion
  • Experience in agile software development, automated testing, and DevOps experience.
    Eligibility Requirements:

  • Interested candidates must submit a resume/CV online to be considered.
  • Willingness to travel and work overtime and on weekends with short notice.
  • Available outside of regular work hours

Desired Characteristics

  • Experience within media and entertainment industry
  • Proven experience developing strategies and roadmaps as well as establishing standards, policies, and frameworks
  • Adaptable with history of leading effectively under pressure and through significant change
  • Service-orientated with a track record of improving service levels and client satisfaction in a matrixed operating environment
  • Experience advising and interfacing with senior executives on technology related topics
  • Ability to synthesize and simplify complex concepts/requirements to the team and stakeholders and tie back to business objectives.
  • Customer-/Business-centric mindset and demonstrated track record of aligning IT objectives and programs to business goals and strategies
  • Personally and professionally self-aware with ability to interact productively with employees at all levels
  • Careful listener with an approach that is inclusive of other view points and perspectives; confidence to make tough decisions about difficult issues with limited data
  • Great judge of talent and a superb role model for future leaders; ability to retain, develop and attract best-in-class talent from inside and outside the organization
  • Culture carrier with strong leadership skills to drive, deliver, develop, and inspire.
  • Transparent communicator practicing open and honest interactions
  • A true collaborator and team player who can encourage and promote one team across IT disciplines to meet common goals and add value to the business
  • Prior experience working on a team with cross-functional individuals within a matrix organization to meet aggressive business demands
  • Strong written and verbal communication skills with ability to relate complex information to both technical and non-technical audiences



Career Level



Universal City




United States

About Us

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.


NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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