Interaction Designer, Consultant
Blue Shield of CaliforniaOakland, CAa month ago
The Interaction Designer, Consultant reports to the Sr. Manager of Interaction Design.
  • Design Process: Follows a rigorous design methodology and is constantly improving the design process. Specialist in promoting a process improvement culture and actively develops and promotes tools to challenge and improve the process. Learns from more senior designers and helps mentor junior designers in better techniques and tools.
  • Design: Has specialized expertise in interaction design for responsive web and native mobile. Has specialized knowledge and track record of solutioning. Produces high-quality user flows, flowcharts, diagrams and deliverables.
  • Complexity: Leads medium to larger scale digital products and may support Principal Interaction Designer in large scale and complex projects.
  • Prototyping: Has expertise in producing high-fidelity prototypes with multiple user pathways. Can produce multiple versions of rapid prototypes to quickly evaluate patterns. Works closely with user research to find optimal experience.
  • Evaluation of systems: Exhibits excellent knowledge of performing heuristic evaluations of systems. Makes recommendations for improving systems based upon leading solutions in marketplace.
  • Software Development Life Cycle: Excellent working knowledge of software development and versatile in working with developers, product, marketing and IT to implement winning solutions.
  • Agile/Scrum team participation: Serves as a dedicated member of working Agile scrum team or as a shared resource depending on the level of complexity for solution design.
  • Accessibility: Knowledge of accessibility and designing accessible patterns in web and mobile. Helps to define accessibility standards and ensures that design choices and patterns are optimized for accessibility from preliminary concepting through final design.
  • Partnership: Establish excellent relationships with working teams — IT, Product, Development, Marketing.
  • Education: Requires college degree or equivalent
  • Years of Experience: Minimum 7 years of prior relevant experience
  • Personal Leadership: Very effective communicator who builds trust, embraces challenges and who is a lifelong learner.
  • Thought Leadership: Develops highly creative solutions, enjoys thinking outside the box, and strategic in approach.
  • People Leadership: Models collaborative teamwork and builds talent and team to meet future needs of digital.
Additional Information
  • Our Company: At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We’re excited to share Blue Shield of California has received awards and recognition for – LGBT diversity, quality improvement, most influential women in corporate America, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at Blue Shield of California, we’re striving to make a positive change across our industry and the communities we live in – Join us!
  • Physical Requirements:
    Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork – Activity level: Sedentary, frequency most of work day.
    Please click here for further physical requirement detail.
  • Equal Employment Opportunity: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
  • Requisition ID: 20002EK
  • Posting Date: Oct 21, 2020
  • Schedule: Full-time
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