Library Technician II (Public Services) @ MiraCosta College - Oceanside, CA

For full details and to apply, go to https://jobs.miracosta.edu/postings/3819

Type of Assignment: Full Time
Assignment Category: Regular Position

Position Details:
Two regular, full-time replacement positions, 40 hours per week, 12 months per year, primarily on the Oceanside Campus with occasional travel to the Community Learning Center in Oceanside and the San Elijo Campus in Cardiff. The normal work schedule will be Monday through Friday, 7:30 am - 4:00 pm. The work schedule may be adjusted, depending on library hours. Occasional remote work is possible, depending on library staff needs. The persons selected for these positions will be subject to assignment to any district facility during any hours of operation.

The first-level interviews with the screening and interview committee will be conducted via Zoom. The second-level interviews may be in-person or via Zoom.

REMOTE WORK:
MiraCosta College believes that flexible work enables employees to achieve a more successful balance between work responsibilities and family life. The District offers the opportunity to telework (remote work) for certain positions, depending on the operational needs of the District and the provisions of the telework policy. Probationary and temporary employees are not eligible to telework unless approved by the appropriate vice president. No employee is guaranteed the right to telework. No employee shall be authorized to telework 100% of the time; regular, on-campus presence is expected for all District employees on a weekly basis.

RESIDENCY REQUIREMENT:
MiraCosta College Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two-hundred (200) road miles from the employee's regularly assigned district worksite. The purpose of the policy is to promote efficiency and continuity throughout all campus administrative functions, provide students with high quality assistance and accessibility to all academic and campus services, ensure that students receive an engaging education, and respond to emerging student needs.

The District may consider an individual request to temporarily reside outside of the State of California or outside the 200-mile limit on a case-by-case basis, not to exceed twelve consecutive months.

Salary Range: 21
Compensation: Starting at $66,958 per year (range 21, step 1 on the 2023-24 classified salary schedule), with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time.

Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.

Benefits:
MiraCosta College offers an array of benefits to eligible employees.

• The district pays 100% of the cost of medical, dental and vision insurance for eligible employees and dependents
• $100,000 life insurance policy
• Up to $250 of benefit credits per month to help pay for a variety of voluntary benefit options, such as supplemental life insurance, disability coverage, and health care/dependent care flexible spending account (FSA)
• Vacation, sick leave, and up to 18 paid holidays
• State pension system retirement benefits (CalPERS)
• Free and confidential employee assistance program
• Wellness Program
• Participation in the Districts Early Retirement Program
• Professional Development Opportunities
• Tuition fee reimbursement
• Childcare Facility (Oceanside Campus)

Position Term in Months: 12

Application Procedure:
In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:

1. Application on which you list all relevant experience.

2. A current resume or curriculum vitae summarizing your educational background and experience.

3. A cover letter addressed to the "Screening and Interview Committee" specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications.

4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.

If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to https://www.ctc.ca.gov/credentials/leaflets/foreign-transcript-evaluation-(cl-635). Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.

The screening and interview committee will review application materials for up to three to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees.

Retired STRS members are not eligible for this position.

Basic Function:
Under direction, participate in and monitor the daily library public services operations, primarily at the main campus Library; provide exceptional customer service to students, staff, faculty, and community members; interpret and explain library policies and procedures to students, staff, faculty and community members; provide access to and assistance with a variety of library resources, both physical and digital; provide for the acquisition, organization and circulation of catalogued and non-catalogued library materials; provide administration, technical support, and first-level problem resolution for library system software; perform related duties as assigned.

Distinguishing Characteristics:
The Library Technician II classification is the advanced-level classification in this series. Incumbents provide students, faculty, staff and community members with ready and accurate access to materials and information in many formats and assist librarians in the organization and distribution of all library resources. Incumbents are assigned specific responsibilities related to the storage and retrieval of information, library circulation policies and procedures and inventory. They operate computers, maintain library systems, interact daily with staff from other departments and train and provide work direction to assigned classified personnel and student workers.

Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Participate in and monitor the daily library public services operations at the Library and Information Hub; interpret and explain library policies and procedures to students, staff, faculty and community members; work with other departments to facilitate access to library resources for students, staff, faculty and community members.

2. Train and provide work direction to student workers and assigned library personnel working at the circulation desk and library stacks; verify their work for accuracy, proper work methods and compliance with established library procedures and policies.

3. Oversee daily operations of library automated systems; administer, configure, test and maintain cloud-based library services platform software; diagnose, analyze, and resolve system related issues; proposes related policies and procedures; create specialized reports; provide end-user training, as required.

4. Participate in the tracking and monitoring of the librarys technology loan program; monitor technology loan requests; communicate with students; maintain equipment inventory.

5. Assist in the tracking and monitoring of smart locker deliveries; monitor lockers for expired deliveries and returned items; monitor and liaise with external departments requesting locker deliveries.

6. Perform technical duties related to providing all aspects of library public services; monitor circulation, renewal and overdue procedures; provide acquisition and retrieval of a variety of library resources, both physical and digital.

7. Acquire, organize and make accessible periodical print publications for the library collection.

8. Facilitate the borrowing and lending of interlibrary loans; search, match and place interlibrary loan borrowing requests for students, staff and faculty using OCLC WorldCat Resource Sharing web interface. Create, maintain and monitor all aspects of the academic reserve system; acquire and circulate faculty-requested course materials; assist faculty by obtaining copyright permissions for physical open and closed academic reserve material and digital content eReserves; determine copyright compliance based on established institutional guidelines; monitor the physical and eReserves academic reserve collection; create and maintain electronic reserves; create links to library-owned electronic databases and scan original work for online student access.

9. Create and monitor reports that generate library overdue notices; provide confirmation and distribution of printed overdue and long-overdue notices.

Other Duties:
1. Perform a variety of library support duties including typing, filing, duplicating, answering telephones, setting schedules and processing timesheets for student workers; circulate library material according to established procedures; monitor intra-library hold and loan requests for the Oceanside and San Elijo campuses and the Community Learning Center; create and monitor library user records for FLS students, staff and faculty.

2. Respond to and troubleshoot user incidents with copiers and printers, RFID security system alarms and other library equipment; contact appropriate technical support personnel; report maintenance and building issues using online Employee HelpDesk; advise supervisor of major system problems.

3. Assist librarians with displays and other special projects; post material and maintain bulletin boards and display racks; explain and monitor posting policies and procedures to student organizations, other departments and community members.

4. Inventory, order and receive items delivered to the library following established Fiscal Services procedures; create and track online purchase requisitions; process subsequent invoices; re-order items as needed; notify appropriate personnel of receipt as necessary.

5. Assist in planning and coordinating the purchase, installation and maintenance of software and peripheral hardware.

6. Resolve patron issues involving missing, damaged and lost materials.

7. Prepare and open the Library and Information Hub on a weekday basis according to established procedures; enable equipment; log into a variety of software programs; report any building/maintenance problems via online Employee HelpDesk; monitor public service areas.

8. Maintain and revise library procedures manuals in collaboration with other library staff; distribute information as necessary.

9. Perform related duties as assigned.

Knowledge Of:
1. Library of Congress Classification System.

2. ANSCR Classification System.

3. MARC21 bibliographic record structure.

4. OCLC WorldCat Resource Sharing web interface.

5. Current library automation software.

6. RFID technology.

7. Microsoft Office Suite software, including Word, Excel and Outlook.

8. Online Student Administration and Fiscal Services software packages.

9. Academic library policies and procedures.

10. Library information technology.

11. Academic copyright compliance guidelines.

12. Uses and operations of audio-visual equipment.

13. Current workplace practices, procedures and equipment.

14. Recordkeeping and filing techniques.

15. Interpersonal skills using tact, patience and courtesy.

16. Telephone techniques and etiquette.

17. College organization, functions, rules, policies and procedures applicable to assigned areas of responsibility.

18. Safety policies and safe work practices applicable to the work.

19. Written and oral communication skills including correct English usage, grammar, spelling, punctuation and vocabulary.

Ability To:
1. Learn to interpret, apply and explain library rules, regulations, policies and procedures and apply them in a variety of procedural situations.

2. Perform technical duties related to library automation software and OCLC functions to catalog and circulate library material, gather statistics, generate reports, maintain academic reserve collections and monitor interlibrary loans.

3. Perform updates to online Student Administration database to reflect LRC material holds.

4. Assist students and others in the use of library materials and equipment.

5. Maintain compliance with access to district data and information systems.

6. Resolve conflicts and solve problems in a professional manner.

7. Work collaboratively with members of the Library Department and other departments to provide a variety of library public services.

8. Train and provide work direction to assigned classified employees and student workers.

9. Establish work priorities, schedules and timelines.

10. Communicate effectively both orally and in writing.

11. Understand and follow written and oral instructions.

12. Operate a computer and standard business software.

13. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.

14. Establish and maintain effective working relationships with all those encountered in the course of work.

Education & Experience:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Graduation from an accredited four-year college or university with a bachelors degree and at least two years of directly related experience; or an equivalent combination of training and experience.

NOTE: For work experience, one "year" is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.

Desirable Qualifications:
Familiarity with ExLibris Alma/Primo library services cloud-based platform.

Proficiency with Microsoft applications.

Licenses & Other Requirements:
A valid California drivers license and the ability to maintain insurability under the districts vehicle insurance program.

Physical Effort:
The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Subject to frequent bending; lifting, pushing, climbing and/or carrying of light to moderately heavy materials weighing up to 35 pounds; moderate to heavy repetitive use of a computer keyboard, mouse or other control devices; ability to travel to a variety of locations on and off campus occasionally, as-needed to conduct district business.

Emotional Effort:
Ability to develop and maintain effective working relationships with other individuals from diverse backgrounds or to work alone; ability to have appropriate interactions and communications personally, by phone and/or in writing with students, staff and faculty and community members on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.

Working Conditions:
Primarily works in a library environment; occasional to frequent contact with and interruptions by individuals in person or by phone or email; intermittent exposure to individuals who operate in a disagreeable fashion; may be required to work at any district location during day and/or evening hours including occasional weekends on an as-needed basis.

Posting Number: S_23/24_026_P
Human Resources Contact Information: [email protected] or 760.795.6854
Job Close Date: 10/16/2023
Open Until Filled: No
First Screening Date:

Diversity, Equity & Inclusion
MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community.MiraCosta Colleges Mission, Vision, Commitment, and Institutional Values & Goals - https://pa-hrsuite-production.s3.amazonaws.com/3050/docs/105281.pdf

About MiraCosta College
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Diversity-Equity-Inclusion.pdfjeid-f1b83ccf9b208b448d3482d593d6740c