Home Services Dispatcher **We Are Still Open and Hiring** @ Do It Right Plumbers Inc. - Orange, CA

Home Services Dispatcher **We Are Still Open and Hiring**

Do It Right Plumbers Inc.
Orange, CA
23 days ago

**COVID-19 UPDATE**

AS AN ESSENTIAL SERVICE TO THE PUBLIC,

WE ARE OPEN AND STILL HIRING!


Do It Right Plumbers is the premier residential service company in Orange, California. We have been offering our customer's the best possible service for over 14 years.

As a Do It Right Dispatcher you will communicate with all field personnel to ensure maximum scheduling and call efficiency. You will take care of our customers to ensure they receive the best service possible.

Do you have previous experience as a Home Services Dispatcher? Do you have grace under pressure? Do you want to be part of a growing company? This full-time Home Services Dispatcher position is for someone who can handle working on complex problems and has strong multi-tasking and prioritizing abilities. If this sounds like you, please apply today!

A DAY IN THE LIFE OF A Home Services Dispatcher

As a Home Services Dispatcher, you will be receiving incoming client calls and dispatch service calls to field technicians. You will match the best technicians based on the customer's needs. You schedule service calls to provide prompt, convenient service as well as maximize our field technicians' skills, time and mileage. You ensure that clients are notified ahead of time if the field technician is not going to arrive at their home within the scheduled time window. And, as necessary, you reschedule appointments according to the client's convenience. You ensure that our clients are satisfied, all parties are well-informed, and everything runs smoothly. You will be on the phone constantly throughout the day so this position really requires someone that enjoys people and getting things done.

QUALIFICATIONS

    • Face-to-Face Customer Service Experience
    • Goal-Oriented - you LOVE to win!
    • Strategic thinker - you can make decision even with limited information
    • Early Riser - Shift starts at 6:30 am
    • Exceptional communication skills
    • Ability to type 35-45 WPM
    • Ability to pass a background and drug test

ABOUT DO IT RIGHT PLUMBERS

Our technicians are professional, courteous, and knowledgeable. With Do It Right Plumbers, you will no longer experience a plumber that talks, looks, and smells like the average plumber.

We wouldn't be successful without our hardworking and professional team. We care about our employees, and expect you to bring that same caring personality when you come on board. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Do It Right Plumbers.

We offer excellent full-time benefits which include:

  • Medical, Dental and Vision Insurance
  • 401K with Company Match
  • Paid training & on-going training to help you SUCCEED
  • Paid holidays and vacations
  • Positive work environment and fantastic company culture!

ARE YOU READY TO JOIN OUR TEAM?

Do you thrive when presented with goals? Do you strategically plan your day to reach your target goals most efficiently? Do you have amazing customer service skills and can build a positive business relationship with different personalities? If so, we want you to apply today!