Project Manager I/BA Coach job in Phoenix, AZ | Navitus Hea...

Project Manager I/BA Coach
Navitus Health Solutions LLCPhoenix, AZa month ago
Job Summary:
The Project Manager Analyst I Coach ensures efforts are in alignment with the IT Finance & Health Strategies team to support customer-focused objectives and the IT Vision, a collaborative partner delivering innovative ideas, solutions and services to simplify people’s lives. The Project Manager Analyst I Coach is responsible for providing project management and business analyst process oversight to various Navitus projects. The Project Manager Analyst I Coach role is to plan and report project progress to management, analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. The Project Manager Analyst I Coach is responsible for the day-to-day execution and completion of enterprise projects across all Navitus IT verticals and business units. The Project Manager Analyst I Coach will also apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications. The Project Manager Analyst I Coach will constantly assess user requirements to communicate to development teams throughout the project lifecycle; plan and schedule projects for roll-out consistent with strategic vision and goals; and evaluate project effectiveness on a retrospective, concurrent, and prospective basis. The Project Manager Analyst I Coach will simultaneously work on multiple projects, for all lines of business, while enhancing and improving the functionality of multiple Navitus systems.

80% Project Manager Analyst I Responsibilities:
  • Ensure efforts delight the customer
  • Provide superior customer service utilizing a high-touch, customer centric approach focused on collaboration and communication
  • Contribute to a positive team atmosphere
  • Innovate and create value for the customer
  • Collaborate with IT, specifically software developers (Claim Adjudication Development), technical support (Application System Administration and Infrastructure) and system testers.
  • Establish project feasibility by examining project alignment with organizational strategies and plans; facilitates efforts with IT and business leads to complete cost-benefit, technology and systems integration analyses.
  • Develop the necessary project plans as well as appropriate subproject plans and leads the organization through the process while adhering to the project plans and accomplishing set milestones.
  • Work with project sponsors to create project scope and vision.
  • Develop and conduct peer reviews, analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
  • Provides issue management support and reports issues to those impacted.
  • Perform other duties as assigned.

20% Coach Responsibilities:
  • Ensure collaboration while maintaining relationships among functional peers.
  • Recommend, create, document and maintain guidelines and procedures to ensure consistency among peers within the same job function.
  • Monitor adherence to procedures and guidelines and report performance measures to leadership.
  • Conduct or recommend training needs within functional role.
  • Collaborate with team leadership in onboarding of new employees within functional role.
  • Other responsibilities as determined by specific coach role.

Essential Background Requirements:

Education: College degree or equivalent experience required in the field of Business Administration or Information Systems and/or a minimum of 2 years of professional experience.

  • Demonstrated project management skills including business case and charter creation, comprehensive work breakdown structures and inclusive implementation plans
  • Experience overseeing the design, development, and implementation of software solutions, systems, or products
  • Extensive experience with core software applications, including Microsoft Word, Excel, Visio, PowerPoint, and Project

Key Skills/Competencies:
  • Strong listening, writing skills and verbal communication skills
  • Ability to work in a face paced environment
  • Ability to work independently or in a team-orientated, collaborative environment
  • Logical and efficient approach to project work, with keen attention to detail
  • Ability to learn software systems quickly
  • Strong customer service orientation
  • On-call availability
  • Some travel may be required
  • The ability to consistently interact cooperatively and respectfully with other employees
  • Participate in, adhere to, and support compliance program objectives.

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