Employee Assistance Program Counselor
Innovation At Work IncRemote7 days ago
Description:
POSITION OVERVIEW
  • The Candidate shall provide counselling and assistance services to employees in such areas as substance abuse, marital problems, domestic violence, financial, debtor-creditor problems, legal counselling, psychological counselling, parental/geriatric problems, balancing work and family life, stress management, and related matters.
  • The Candidate shall provide services that should be of high professional quality to enable the employee to properly address through a plan of action the problem that confronts him/her
  • The Candidate shall provide employees, and their family members, up to and including three sessions per issue.
  • The Candidate shall provide educate staff and supervisors on how to access the EAP program and the confidentiality of the program.
  • The Candidate shall provide education materials such as promotional brochures, posters and wallet cards with the toll-free access 24/7 contact information for the EAP program. This should include enough for current employees, as well as a sufficient number of additional cards/brochures that can be distributed to new employees
  • The Candidate shall provide a monthly newsletter regarding various mental health topics for distribution to all employees.
  • The Candidate shall provide from a clinical perspective, provide guidance to departments on the best way to address EAP needs, including CISD or special training
  • The Candidate shall provide management consultation and referral
  • The Candidate shall file correspondence and other records as appropriate
  • The Candidate shall do satisfaction surveys and follow-up.
  • The Candidate shall conduct T4T sessions for departmental coordinators
  • The Candidate shall provide Quarterly utilization reports.
  • The Candidate shall provide protocols for ensuring security of employee records.
. Requirements:
CITIZENSHIP REQUIREMENT: US Citizenship
EDUCATION AND QUALIFICATIONS:
  • The Candidate must have Master’s Degree
  • The Candidate must have PhD in Psychology.
CERTIFICATIONS: CISM (Certificate of Specialized Training)
MINIMUM REQUIRED SKILLS/EXPERIENCE:
  • The Candidate must have 3-5 years of related experience.
  • The Candidate must have ability to communicate well both orally and verbally
  • The Candidate must have demonstrate a positive attitude and maintain composure and professionalism while multi-tasking
  • The Candidate must have ability to work independently as well as in coordination with other members
  • The Candidate must have intermediate knowledge of computer and Microsoft programs such as Word, Excel, PowerPoint and Outlook.
  • The Candidate must have highly organized and proactive with strong attention to detail, excellent communication and proficient technology skills.
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