Scrum Master II / Technical Release Manager job in Richards...

Scrum Master II / Technical Release Manager
Bank of AmericaRichardson, TXa month ago
Job Description:

Scrum Master II / Technical Release Manager is responsible for defining the technical release, planning, coordinating, managing, communicating and delivery of application releases along with aligning Business requests, Enterprise technical direction, and priorities to define application releases that meet organizational goals.

The Release Manager is the owner of all end-to-end activities and artifacts in the SDLC and the key communicator between all members of the team (Business Process Owners, Business Annalists, Quality Assurance Teams, Project Management Office, Infrastructure Platform Services, Production Support teams, and others).

This person will lead the successful delivery of releases from the planning phase all the way to Production implementation and monitoring. In addition, this individual will apply proven communication and problem-solving skills to monitor release status, identify and remediate issues, validate completion of all release activity, and escalate risks and issues as required.

Responsibilities include:

  • Defining the technical release, planning, coordinating, managing, communicating and delivery of application releases along with aligning Business requests, Enterprise technical direction, and priorities to define application releases that meet organizational goals

  • Managing and owning all end-to-end activities and artifacts in the SDLC and the key communicator between all members of the team (Business Process Owners, Business Annalists, Quality Assurance Teams, Project Management Office, Infrastructure Platform Services, Production Support teams, and others)

  • Leading the successful delivery of releases from the planning phase all the way to Production implementation and monitoring

  • Monitoring release status, identifying and remediating issues, validating completion of all release activity, and escalating risks and issues



Required Skills

Experience as an Agile Scrum Master

  • 10+ years of experience around release management, technical delivery, program management, Portfolio management, software releases

  • 5+ years in a similar role such as Scrum Master, Release Manager, Program Manager, Portfolio Manager

  • Excellent verbal and written communication skills

  • Experience in Application Risk Management, ERP Process

  • Proven success and accountability in leading and managing large scale application delivery

  • Extremely detail-oriented with respect to documentation and communication

  • Ability to interact professionally with a diverse group of users and subject matter experts within all levels of the company



Desired Skills

  • Bachelor's degree in Business Management, Information Systems

  • Scrum Master Certification

  • Experience with ITSM Remedy

  • ITIL Certification

  • Strong analytical skills and experience with implementation and management of metrics to measure and improve the quality of the releases

  • Strong Leadership Skills to drive teams towards successful delivery of release plans and that motivates team to achieve and maintain quality in a creative and effective manner

  • Experience with RISE System to manage Application Risks and Tasks



Core Technology Infrastructure Organization:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

  • Excels in working among diverse viewpoints to determine the best path forward

  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

  • Commitment to challenging the status quo and promoting positive change

  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world



Responsible for optimizing the flow of stories and the value delivered by one or more Scrum teams. Coordinates and facilitates Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. Ensures the impediments are resolved quickly, the team follows their agreed-to processes, and that there is a good relationship between the Product Owner and the development team. Acts as an Agile Coach, promoting and coaching the Agile mindset and principles, empowering the team to become self-managing and fulfill their cross-functional potential. Guides and coaches one or more teams on Scrum practices, and develops their understanding of Agile principles. Facilitates Scrum ceremonies i.e. Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives. In a Scaled Agile model, facilitates scaled planning for the team - e.g. Pre Planning/ Preparation, PI Planning Events - and represents the team in Scrum of Scrums/ART Syncs. Helps the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforces the agreements. Ensures the team has a healthy product and Sprint backlog (in collaboration with the PO). Facilitates dependency management/risk management/impediment removal for the team. Promotes/facilitates communication and collaboration within the Agile team to support value delivery and Sprint commitments. Provides visibility into the Agile teams delivery plans and progress against plan to stakeholders. Enables the team to become high performing through collaboration and a relentless focus on continuous improvement including cross-skilling across the team. Measures team delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities. Mentors more junior Scrum Masters. Individual Contributor.

Job Band:
H5

Shift:
1st shift (United States of America)

Hours Per Week:
40

Weekly Schedule:

Referral Bonus Amount:
0
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