Logistics Customer Service Representative @ Glova Link Logistics - Santa Fe Springs, CA

Logistics Customer Service Representative

Glova Link Logistics
Santa Fe Springs, CA
10 days ago

Glova Link Logistics is a 3PL seeking for an experienced, organized and highly motivated Logistics Clerk to work in our Santa Fe Springs, CA office. This opportunity offers a competitive salary and an attractive benefits package.

JOB DESCRIPTION:

The Logistics Clerk is responsible for interacting directly with customers via phone and email, processing orders, and coordinating with our partner carriers to ensure excellent transportation service is provided to our customers.

ADDITIONAL REQUIREMENTS:

  • Ability to anticipate customer needs and develop appropriate solutions
  • Eager to serve customers and dive into problem-solving
  • Detail-oriented to ensure accuracy on all customer orders and responses to customer inquiries
  • Excellent verbal and written communication skills
  • Proficient in the use if Microsoft Office products (Excel, Word, Outlook, etc.)
  • Data entry into our Warehouse Management System, including routine billing and storage calculations
  • Candidates must speak English (verbal, reading/writing)

-----

Job Type: Full-time

Salary: $14.00 to $18.00 /hour

Job Benefits:

  • Paid vacation
  • Paid holidays
  • Paid sick days

Preferred & Required Experience:

  • Dispatching: 1 year (Preferred)
  • Billing (A/P): 1 year (Preferred)
  • Customer Service: 1 year (Required)
  • Experience working in a logistics / 3PL environment (Preferred)

Language:

  • English (Required)

Work authorization:

  • United States (Required)

Work environment:

  • Office

Communication method(s) used:

  • Email
  • Phone

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

  • Paid Time Off

Schedule:

  • 8 Hour Shift
  • Monday to Friday

Experience:

  • Logistics: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Work Remotely:

  • No