Programmatic Solutions Consultant @ Services LLC - Santa Monica, CA

Programmatic Solutions Consultant Services LLC
Santa Monica, CA
25 days ago
  • 4+ years of experience in digital advertising and client facing roles
  • Experience analyzing data and best practices to assess performance drivers
  • Bachelor's Degree
  • Proven experience in a client facing consultative role working with large, complex enterprise customers
  • Experience in technical, enterprise software engagements
  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Strong quantitative and analytical skills
  • Proficiency in Microsoft Office (Word, Excel)
  • Strong interpersonal/communication skills

Advertising is one of the hottest growing areas at Amazon. Our Demand Side Platform (DSP) is becoming increasingly popular with major advertisers worldwide and is competing head-to-head with the big players in the space. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all advertisers can leverage for their programmatic advertising.

We are seeking a Programmatic Solutions Consultant (PSC) to support enterprise self-service clients on the DSP. The PSC will develop and deepen long term relationship with our enterprise agency and advertiser clients by owning the end to end engagement including: training, onboarding and implementation, technical support and troubleshooting. The PSC will drive strategic consultation of DSP best practices with clients spanning campaign setup/optimization and integrations, serving as a point of escalation and advocate for the client within Amazon.

  • Own the relationship with enterprise clients
  • Provide onboarding support, education, continuous product usage consultation, and industry best practices to ensure client success
  • Help drive evolution of the platform into a client friendly tool via ongoing client feedback loop and close collaboration with cross functional Amazon team (Product Management, Engineering, Analytics, and Specialists)
  • Serve as the primary point of contact for technical deep dives
  • Define and improve processes and tools for the PSC team to serve clients better

  • Experience in programmatic advertising, DSPs, and/or ad tech
  • Well versed in campaign setup and optimization techniques
  • Understanding of HTML/XML coding, Web Browsers and ability to edit using basic text editors

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