Programmatic Solutions Consultant @ Amazon.com Services LLC - Santa Monica, CA

Programmatic Solutions Consultant

Amazon.com Services LLC
Santa Monica, CA
25 days ago
  • 4+ years of experience in digital advertising and client facing roles
  • Experience analyzing data and best practices to assess performance drivers
  • Bachelor's Degree
  • Proven experience in a client facing consultative role working with large, complex enterprise customers
  • Experience in technical, enterprise software engagements
  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Strong quantitative and analytical skills
  • Proficiency in Microsoft Office (Word, Excel)
  • Strong interpersonal/communication skills

Advertising is one of the hottest growing areas at Amazon. Our Demand Side Platform (DSP) is becoming increasingly popular with major advertisers worldwide and is competing head-to-head with the big players in the space. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all advertisers can leverage for their programmatic advertising.

We are seeking a Programmatic Solutions Consultant (PSC) to support enterprise self-service clients on the DSP. The PSC will develop and deepen long term relationship with our enterprise agency and advertiser clients by owning the end to end engagement including: training, onboarding and implementation, technical support and troubleshooting. The PSC will drive strategic consultation of DSP best practices with clients spanning campaign setup/optimization and integrations, serving as a point of escalation and advocate for the client within Amazon.

Responsibilities
  • Own the relationship with enterprise clients
  • Provide onboarding support, education, continuous product usage consultation, and industry best practices to ensure client success
  • Help drive evolution of the platform into a client friendly tool via ongoing client feedback loop and close collaboration with cross functional Amazon team (Product Management, Engineering, Analytics, and Specialists)
  • Serve as the primary point of contact for technical deep dives
  • Define and improve processes and tools for the PSC team to serve clients better

  • Experience in programmatic advertising, DSPs, and/or ad tech
  • Well versed in campaign setup and optimization techniques
  • Understanding of HTML/XML coding, Web Browsers and ability to edit using basic text editors

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.