Senior Program Manager Legal job in Seattle, WA | Amazon....

Senior Program Manager - Legal
Amazon.com Services LLCSeattle, WA2 months ago

  • 5+ years of experience in program or project management

  • Experience using data and metrics to drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Create a strategic roadmap for continuous improvement, quality processes, and reporting and metrics that support the delivery of world-class legal operations.

  • Lead automation and technology integration projects working with legal technology teams.

  • Provide self-service resources and skill development to increase team efficiency.


Job summary

Are you interested in being part of the most innovative legal department in the world, solving unique operational challenges no other company has had to tackle? Operating at Amazon’s scale demands a business operations mindset to wrangle the tens of thousands of incoming legal requests and claims with increasing efficiency as Amazon grows.



In this role, you will be a member of the Litigation and Regulatory Operations team, and interface with paralegals, business analysts, SDE’s, legal technologists, lawyers and global business leaders to operationalize the production of legal work and reduce risk for Amazon. You’ll enjoy breaking things to see how they function, improving what works, discarding what doesn't, and learning from both. You should be passionate about technology and solving high-impact, ambiguous, business problems in the legal space. You will be responsible for streamlining legal processes, implementing technical solutions, designing metrics to measure performance, and translating improvements into financial savings. Successful candidates thrive in an entrepreneurial environment and are not fazed by ambiguity or competing priorities. You should be detail driven, have excellent problem solving abilities, and be able to communicate and influence at all levels.




  • Experience with litigation processes and terminology, including ediscovery

  • Certified Legal Project/Program Management credentials, Six Sigma Black Belt or equivalent Amazon ACES experience

  • Understanding of software development and legal technologies

  • Bachelors degree or higher


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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