Sales Associate/ Client Service Representative
FIT36Cupertino, CA



Do you enjoy sparking up conversations with others and developing interpersonal relationships?

Are you goal-orientated?

Do you have a passion for health and fitness?

FIT36 CUPERTINO IS THE PLACE FOR YOU! Join our Sales Associate/ Client Services Representative (CSR) Team Today!

About : We take functional fitness to the next level. FIT36 uses scientifically proven techniques to push your body to perform at a higher level. Our 36-minute workouts are designed to build strength, athleticism, and stamina in a more effective and efficient way. Visit www.fit36fitness.com/cupertino to learn more.

CSR Position Overview: The CSR leads all front of house operations and overall customer experience. He/she will be responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including but not limited to memberships, retail, and inventory.

CSR Job Duties: The CSR will be the face of the FIT36 Cupertino studio. He/she will be responsible for creating the overall positive environment that will make people want to come back! His/her job duties include but is not limited to:

  • Establishes and maintains a positive and friendly studio environment by greeting members and guests promptly, energetically, and with a smile
  • Maintains accurate records of client profiles and inventory
  • Leads FIT36 studio previews with prospects and members
  • Answers phone inquiries, and conduct follow-up and customer care calls
  • Accurately follows the daily studio cleaning checklist
  • Maintains an organized and clean working environment at the desk and front lobby
  • Responsibly handles cash and credit card transactions
  • Leads proper on-boarding of first time clients through Intake Forms and Membership Agreements
  • Work closely with Trainers to ensure processes are fulfilled
  • Must be able to participate in 1-2 FIT36 scheduled workouts per week
  • Must be able to attend and participate in all FIT36 related training programs

Position Qualifications:

  • Excellent interpersonal and customer service skills
  • Previous sales experience, with strong sales skills
  • Solid verbal and written communication skills required
  • Ability to multi-task
  • Must have worked in a quota bearing structure
  • Functional computer skills required — Excel a plus
  • Health & Fitness minded people strongly preferred
  • Ability to work and function in an GREEN TEAM environment (FIT36 is more than just a workout, it’s a lifestyle)
  • Flexible to work day, evening and/or weekend hours as needed
  • Must be able to lift 25-50 lbs

Compensation & Benefits:

  • Base plus performance based bonuses
  • Career advancement opportunities, including management
  • Free FIT36 Classes
  • An energetic, fun, professional atmosphere
  • Variety in your work that is both challenging and rewarding

FIT36 is a smoke free work environment

Come join The Next Level In Fitness, apply today!

Job Type: Part-time